At Heads Up For Tails,
we believe pets are family. And family deserves only the best.

Long before the stores, the spas and the website, even before that tiny spark of an idea came to be, there was love. The kind of love you can only have with a pet. The kind of love that makes us family.

Over a decade ago, a bundle of love bounded into our lives and made our family whole.

Unquestioningly, she showered us with affection, expanded our hearts and showed us the way to pay it forward.

Rashi Narang Founder

Hi! A little about us

It was Sara that sparked the beginning of Heads Up For Tails - a store dedicated to the four - legged members of all families. It started out in a small room at home and then, after countless exhibitions and pop-ups, we had our big retail start as a tiny kiosk at the Select City Mall in Delhi! It was huge at the time, it was certainly an important milestone.

The company grew slowly, we took our time to get to know our new favourite furries (and their families) better. We learnt a whole lot, we met more people who were just as head-over-heels for animals as we were and we grew one store at a time. Before we knew it, we had 30 stores in 6 different cities and a few special pet spas as well!

Our journey has been eventful, filled with lessons and more love than we hoped for. We're proud today to see that we've built a company that chooses kindness over commerce, values relationships and trusts in the magic of wagging tails.

Pets are at the heart of everything we do here, they make our lives whole. With each collection, we do our best to honour them.

Our Vision

For every home to experience the joys of raising pets as family

Our Mission

To create and curate innovative products and services that bring joy to pets and their families, one home at a time









MEET Our Leadership Team

Rashi Narang



Chief Executive Officer




Head of Operations - Delhi




Chief Financial Officer

Our Values






Some of our Best Sellers

Our Collaborations

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Pets are at the heart of everything we do here, they make our lives whole. With each collection, we do our best to honour them. Subscribe to our Newsletter and receive special promotions and insider information about upcoming collections.

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Welcome, we missed you!


Do we sell pets?

No, we do not sell pets, we only sell products that pets need.

Delivery timeline

Once an order is placed, it will be dispatched in 1-2 working days. After shipping, delivery will take 2-5 business days.

Deliveries within Delhi NCR will be done within 48 hours from the date of order.

Personalised Orders may take 10-15 days for delivery.

You will also receive an email and SMS with tracking details to track your package.

Note: Orders can also be tracked through this chatbot (Main Menu).

Exchange & Return Policy

Exchange is allowed only on certain items (within 7 days) Please refer to the following link:

What size would fit my pet?

Please refer to the size chart provided on the product details page for product specific sizing. For further queries, please contact Customer Service.

What are the modes of payment we accept?

Credit Cards (Domestic & International), Cash on Delivery, Debit Cards, UPI and NetBanking.

Do we customize?

Yes, we do customise according to your pet’s needs. We can have beds, bowls, name tags, collars, leashes, toys, and almost anything else specially designed to suit your pet.

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