Why HUFT?

Joining Heads Up For Tails as a franchise partner gives your entrepreneurial inclinations a head start. Founded over a decade ago with a clear mission, we’ve stayed in the lead by embracing innovation and building a solid brand.

Over 31 Heads Up For Tails stores are running successfully across the country, catering to the needs of thousands of pet families.

Anyone who walks into a HUFT store knows we are committed to giving them nothing but the best. It is our experience and extensive knowledge of the pets, the pet space, training, marketing and operations that enables us to do this. Benefit from our support and expertise to give flight to your dreams.

More than Just a Pet Store

HUFT is more than just a collection of pet products. Over the years we’re forged bonds with respected professionals in the pet space as well as with pet families all over the country. We’ve seen dogs who first visited us as pups, watched them grow into adults and then, seniors. We’ve been with their families every step of the way. At HUFT, we’re geared to be our customers’ 'PET PARENTING PARTNERS' and do what it takes to make their lives happier.

Forging Ahead

Despite the many new entrants the pet space has seen in recent years, it remains largely disorganized. We forge ahead doing what we do best – putting our customer’s needs first.

Being 'PET PARENTING PARTNERS', we’re in a unique position to understand exactly what it takes to be one. We have always prioritised customer interaction and as a result, we are well attuned to understanding their concerns and hopes. This was one of the reasons that we opened pet spas that focus on ethical grooming practices.

With the spotlight on innovation, we aim to continue to create a true differentiation in the Indian pet space and address any pet parenting problems that have gone unnoticed in the past.

Our Reach

We are currently at 30 stores (and growing) in key locations across Delhi/NCR, Pune, Mumbai, Bengaluru, Chennai and Hyderabad. This gives us an excellent platform to communicate and interact with pet parents across the country.

Pet people also have access to our inventory online via social media and our website. With over 500,000 people interacting with us online, it has proved to be a strong resource as well.

Our Stores

Delhi
NCR
Chennai
Hyderabad
Bengaluru
Mumbai
Pune

We’re pet people, are you?

We’re interested in forming relationships with those who are as committed to the pet cause as we are. One of the many lessons we’ve learnt from our furry companions is to commit fully

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FAQs

Do we sell pets?

No, we do not sell pets, we only sell products that pets need.

Delivery timeline

Once an order is placed, it will be dispatched in 1-2 working days. After shipping, delivery will take 2-5 business days for delivery.

Deliveries within Delhi NCR will be done within 48 hours from the date of order.

Personalised Orders may take 10-15 days for delivery.

You will also receive an email and SMS with tracking details to track your package.

Note: Orders can also be tracked through this chatbot (Main Menu).

Exchange & Return Policy

Exchange is allowed only on certain items (within 7 days) Please refer to the following link:

https://headsupfortails.com/pages/faqs

What size would fit my pet?

Please refer to the size chart provided on the product details page for product specific sizing. For further queries, please contact Customer Service.

What are the modes of payment we accept?

Credit Cards (Domestic & International), Cash on Delivery, Debit Cards, UPI and NetBanking.

Do we customize?

Yes, we do customise according to your pet’s needs. We can have beds, bowls, name tags, collars, leashes, toys, and almost anything else specially designed to suit your pet.

Talk to Customer Service