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Honoured by Love: HUFT's Heartfelt Awards Journey in Pet Care

Over time, HUFT has received several awards that celebrate our love for animals. These honours recognise our dedication to creating special moments for pets and their caring parents.

From the prestigious World Branding Award to acknowledgments for our efforts in pet welfare and customer care, each award fuels our passion to keep improving. They remind us to continue our work with love for pets and gratitude for the trust of pet parents worldwide.

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Achieving the World Branding Award successively for four years!

The World Branding Awards is a prestigious global program that honors outstanding brands for excellence in branding worldwide. It recognizes exceptional brand performance, marketing strategies, and consumer loyalty, signifying a brand's international impact and reputation.

HUFT has been joyously crowned with the World Branding Award for an unprecedented fourth consecutive year! This recognition fills us with immense pride and gratitude. Our devoted teams, driven by love and commitment, works tirelessly to ensure the utmost happiness for every furry friend and their adoring parents.

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Innovating with Pets at Heart, Customers at Core

From winning numerous D2C awards to being named the Star Retailer of the year 2023, HUFT has consistently prioritized being a customer-centric brand. For us, being customer-first means understanding and addressing the needs of pets above all else. With every innovation, product introduction, and step forward, our central focus remains on catering to the requirements of pets and their parents.

This philosophy defines our distinctiveness and forms the essence of our uniqueness.

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FAQs

Do we sell pets?

No, we do not sell pets, we only sell products that pets need.

Delivery timeline

Once an order is placed, it will be dispatched in 1-2 working days. After shipping, delivery will take 2-5 business days.

Deliveries within Delhi NCR will be done within 48 hours from the date of order.

Personalised Orders may take 10-15 days for delivery.

You will also receive an email and SMS with tracking details to track your package.

Note: Orders can also be tracked through this chatbot (Main Menu).

Exchange & Return Policy

Exchange is allowed only on certain items (within 7 days) Please refer to the following link:

https://headsupfortails.com/pages/faqs

What size would fit my pet?

Please refer to the size chart provided on the product details page for product specific sizing. For further queries, please contact Customer Service.

What are the modes of payment we accept?

Credit Cards (Domestic & International), Cash on Delivery, Debit Cards, UPI and NetBanking.

Do we customize?

Yes, we do customise according to your pet’s needs. We can have beds, bowls, name tags, collars, leashes, toys, and almost anything else specially designed to suit your pet.

Talk to Customer Service