WE’RE HERE
TO MAKE A DIFFERENCE

For dogs, for cats, for animals all around. And for the people who love them.

WE’RE HERE
TO MAKE A DIFFERENCE

For dogs, for cats, for animals all around. And for the people who love them.

HOW?

By learning, by listening, by recognising what pets and pet people need. And by doing everything we can to get it for them. We’re here to make a true differentiation in the pet space.

Being world class requires agility, urgency, excellence and a dogged commitment to be world class.

That's the bar we set for ourselves.

Samarth Narang CEO

#LIFEATHUFT?
Let’s be honest, it’s no walk in the dog park!

Staying a few steps ahead of the rest needs serious commitment and a lot of hard work.

Yes, we’ve got a 10-year head start in this space, but working here is about pushing boundaries. Taking something that everyone thinks is perfect and making it even better.

Staying a few steps ahead of the rest needs serious commitment and a lot of hard work.

Yes, we’ve got a 10-year head start in this space, but working here is about pushing boundaries. Taking something that everyone thinks is perfect and making it even better.

DOES THE HARD WORK PAY OFF?

It generally does.
We’ve won Brand of the Year twice at the World Branding Awards. And of course we celebrated!

But after, we went right back to the drawing board. Because there’s always new things to discover, new ideas to test and plenty to be done.

Enjoying the journey is just as important and savouring the reward.

BEST - IN - SHOW BENEFITS

Health + wellness

Medical insurance plans for HUFTians
and their families

Salary + equity

We offer competitive salaries and offer equity
options to HUFTians who have completed 3 year with us

Office pets, of course

We can't be a pet company and not have canine and feline co workers

Thinking about your family

Parental leaves and pawternity leaves for when you bring
home a pet (because pets are family). We also offer bereavement
leaves, included for the loss of your pet companion

Shopping privileges

HUFTians get exciting discounts on all our existing
products and services, all year round

DON’T THINK FOR A MINUTE
that we could do all this without teamwork

DON’T THINK FOR A MINUTE
that we could do all this without teamwork

You want to be top dog? Sure, we recognise achievements but remember the Law of the Jungle? The strength of the pack is the wolf and the strength of the wolf is the pack.

Also, don’t let all the cute puppy pictures fool you. Sure, everything we do is for animals but that doesn’t mean we’re up to our ears in furry creatures. Well, not always anyway.

Besides our serious online presence, we’re now at 35+ stores around the country and growing. Emphasis on the growing. We’re not giving up on being the leading brand for pets in India. And we want our pack to grow with us.

OUR VALUES

Innovation

Joy

Impact

Commitment

Courage

Innovation

  • We continue to push the boundaries of what is possible in our work
  • We make products that are more efficient and functional than the ones we designed before
  • We continually strive to find better and different ways of doing things
  • We challenge assumptions and existing ways of operating; find newer approaches and continually move out of our comfort zone

JOIN US

CUSTOMER DELIGHT

Executive, Customer Delight

Delhi NCR

Experience: 2 - 5 years

APPLY NOW VIEW DETAILS

OPERATIONS

Public Relations Manager

Delhi NCR

Experience: 5 - 10 years

APPLY NOW VIEW DETAILS

RETAIL / MARKETING

Retail Marketing Manager

Delhi NCR

Experience: 6+ years

APPLY NOW VIEW DETAILS

MERCHANDISE TEAM

Visual Merchandiser

Delhi NCR

Experience: 2 - 4 years

APPLY NOW VIEW DETAILS

E-Commerce Team

SEO Manager

Gurugram

Experience: 5 - 8 years

APPLY NOW VIEW DETAILS

Creative Team

Content Lead

Gurugram

Experience: 10 years

APPLY NOW VIEW DETAILS

E-Commerce Team

Senior Designer, UI/UX

Gurugram

Experience: 6+ years

APPLY NOW VIEW DETAILS

Creative Team

Photographer

Gurugram

Experience: 3 - 4 years

APPLY NOW VIEW DETAILS

E-commerce Team

Shopify Developer

Gurugram

Experience: 3 - 6 years

APPLY NOW VIEW DETAILS

Content Team

Content Writer

Gurugram

Experience: 2 - 4 years

APPLY NOW VIEW DETAILS

Content & Marketing team

Video Editor

Gurugram

Experience: 4+ years

APPLY NOW VIEW DETAILS

HUMAN RESOURCES

Manager/Asst. Manager-Talent Acquisition

Gurugram

Experience: 4+ years

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HUFT Foundation

Adoptions Coordinator

Gurugram

Experience: 3+ years

APPLY NOW VIEW DETAILS

Warehouse Team

Senior Manager Logistics

Gurugram

Experience: 8 - 10 years

APPLY NOW VIEW DETAILS

Ecommerce Team

Marketplace associate

Gurugram

Experience: 2 - 4 years

APPLY NOW VIEW DETAILS

Ecommerce Team

Onboarding Specialist (Website)

Gurugram

Experience: 2 - 3 years

APPLY NOW VIEW DETAILS

HUFT Foundation

Project Lead

Gurugram

Experience: 4 - 6 years

APPLY NOW VIEW DETAILS

HUFT Foundation

Project Manager

Gurugram

Experience: 3 - 5 years

APPLY NOW VIEW DETAILS

Retail Expansion

MEP Engineer

Gurugram/Bangalore

Experience: 3 - 5 years

APPLY NOW VIEW DETAILS

HR Team

Senior Recruitment Associate

Manesar(Gurugram)

Experience: 2+ years

APPLY NOW VIEW DETAILS

MERCHANDISE TEAM

Product Designer

Gurugram

Experience: 2+ years

APPLY NOW VIEW DETAILS

CREATIVE TEAM

Art Director

Gurugram

Experience: 6+ years

APPLY NOW VIEW DETAILS

CONTENT TEAM

Copywriter Short Form

Gurugram

Experience: 3+ years

APPLY NOW VIEW DETAILS

CREATIVE TEAM

Graphic Designer

Gurugram

Experience: 3+ years

APPLY NOW VIEW DETAILS

MARKETING TEAM

Community Lead

Gurugram

Experience: 2+ years

APPLY NOW VIEW DETAILS

HR TEAM

Recruitment Associate

Gurugram

Experience: 1 - 2 years

APPLY NOW VIEW DETAILS

MARKETING TEAM

Facebook Marketing - Sr. Associate /Manager

Gurugram

Experience: 2 - 6 years

APPLY NOW VIEW DETAILS

RETAIL

Store Associate

Gurugram

Experience: 1 - 2 years

APPLY NOW VIEW DETAILS

MARKETING TEAM

Social Media Manager

Gurugram

Experience: 5+ years

APPLY NOW VIEW DETAILS

RETAIL

Senior Store Associate

Gurugram

Experience: 2 - 3 years

APPLY NOW VIEW DETAILS

RETAIL

Assistant Store Manager

Gurugram

Experience: 3 - 6 years

APPLY NOW VIEW DETAILS

OPERATIONS TEAM

Facilities Manager

Gurugram

Experience: 3+ years

APPLY NOW VIEW DETAILS

Have any questions about joining us?

Send a messgae or write to us at hireme@headsupfortails.com

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Generally Asked Questions

Do I have to have a pet to work at Heads Up For Tails?
While we do hire individuals who may not have pets, we do believe that having pets or a relationship with animals plays a huge role in building engagement in our work, being consistently inspired and finding meaning in what we do.
What is the selection process at Heads Up For Tails?

We have 4 stages in our selection process:

Phone Interview: If we find your application to be fit with our role requirements, a member of our team will get in touch with you for a phone interview. This is a preliminary discussion to expand on your application and understand a little more about your interest in working with us.

Culture Interview: If you are successful in the phone interview, we will take you forward for a Culture Interview with an experienced member of our People team. At Heads Up For Tails, we value ‘attitude over aptitude’ and it is critical to us that every potential HUFTian we bring into our pack understands and resonates with our culture and shared values.

Technical Assignment: If you are taken forward post the Culture Interview, we’ll share a technical assignment with you (for some roles, this may not be the case). The purpose of this assignment is two fold: a) to give you a sense of what your role looks like in execution, b) for us to understand the skill and competency levels you are bringing into this role.

Final Interview: If you clear the technical assignment round, the last step of the interview process is a final interview with a panel of Senior Leaders and/or Vertical Leads.

I have submitted my application. What can I expect?
Our team will take between 4-7 days to get back to you on your application. If your application fits with our role requirements, we will take you forward in the selection process. Overall, you can expect 10-12 days of a selection process for any role that you apply to at Heads Up For Tails
Do I get feedback on my application process?
While we truly value feedback and believe it’s critical for continuous learning, unfortunately, given the volume of applications we receive, we are unable to provide personalised feedback to you.
I have more than the necessary qualifications for this role but I wasn’t taken forward in the application process. Why?
While we appreciate the experience, skills and qualifications that each of our applicants bring to the process, we find ourselves taking difficult calls from an existing pool of highly qualified candidates and unfortunately, can’t connect with each and everyone.

Summary

The Executive, Customer Delight acts as a liaison between the organization and customers. As a passionate animal lover, s/he will play a critical role in helping and supporting our customers make the right choices for their pets. S/he will be patient, empathetic, and passionately communicative. The individual in this role would love to talk and genuinely be excited to help customers. S/he will ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Team Overview

At Heads Up For Tails, we believe that customer is king. Our Customer Care and Delight team ensures that our customers have a joyous, supportive and informed experience with us every time they shop with us. By playing a critical role in providing an interface between customers and the organization, the team is responsible for providing product & service- related information and resolving customer’s problems & queries, in a timely, efficient manner and in keeping with our organization values and culture.

What Heads Up For Tails Can Offer You

  • A challenging, exciting, ambitious work environment where you can bring your pets along!
  • A work culture that encourages you to demonstrate ownership and take charge of your own journey and success.
  • The opportunity to be a part of one of the fastest growing organizations in the pet industry.
  • Access, awareness and education on quality pet care.
  • Unlimited learning opportunities.

Responsibilities

  • Maintaining a positive, empathetic and professional attitude toward customers at all times
  • Answering large amounts of incoming calls professionally to provide information about products, services, receive orders, cancel orders, and obtain details of complaints
  • Identifying and assessing customers’ needs to achieve satisfaction
  • Building sustainable relationships and trust with customer accounts through open and interactive communication
  • Meeting personal/customer service team sales targets and call handling quotas; generating sales leads wherever necessary
  • Keeping records of customer interactions, transactions, recording details of inquiries, complaints, and comments, as well as actions taken
  • Providing accurate, valid and complete information by using the right methods/tools
  • Making regular calls to existing customers or potential customers to provide education, support, troubleshooting, and sales information, related to products or services we offer

Minimum Qualifications, Skills and Competencies

  • Graduate/ Post Graduate degree in any discipline
  • Proven customer support experience or experience as a client service representative (2-5 years of experience)
  • Excellent communication (verbal and written) skills in Hindi and English
  • Customer orientation and ability to adapt/respond to different types of characters
  • Good listening ability to understand customer issues very clearly and provide resolution
  • Ability to function independently as well as in a team, multi task in a high energy environment
  • Demonstrated ownership to resolve challenging customer issues, escalating when necessary
  • Ability to maintain regular and reliable attendance, including the daily schedule; operational flexibility with the working schedule may be expected to work weekends, holidays and event
  • Familiarity with Microsoft Office especially Word and Excel

Preferred Qualifications

  • Residing in the proximity of Gurgaon will be a plus
  • Age group 28-32

About Us

Heads Up For Tails is a luxury pet products brand with its paw-prints across India. We design, manufacture and customize stylish, high quality and utility driven pet products to improve the quality of your pet's life and make pet ownership delightful.

We were founded with the sole aim of making the lives of all pet companions better and on the strong belief that pets are family. By offering products and services that make pets more comfortable, healthier and happier, we hope to strengthen the bond between pet and parent.

With a firm belief in safety, innovation and empathy, we create and curate a range of relevant pet products and services. We are constantly adding to our inventory of products and services to provide parents with a holistic pet care experience and hope to become rock solid partners in each family’s pet parenting journey. We have been awarded the ‘Brand of the Year’ Award two times (2017 and 2019), most recently awarded at Homburg Palace, Vienna.

Position Summary

As the QA Automation Engineer, you will design testing procedures for our website and mobile applications. In this role you will be responsible for analysing the functionality of applications and designing automated tests to validate their performance. You will also be required to identify bugs, install database and collaborate with the software design team.

What Heads Up For Tails Can Offer You

  • A challenging, exciting, ambitious work environment where you can bring your pets along!
  • A work culture that encourages you to demonstrate ownership and take charge of your own journey and success
  • The opportunity to be a part of one of the fastest growing organizations in the pet industry
  • Access, awareness and education on quality pet care
  • Unlimited learning opportunities

Responsibilities

  • Sketching out ideas for automated software test procedures.
  • Reviewing software bug reports and highlighting problem areas.
  • Writing automation scripts and implementing software applications.
  • Identifying quality issues and creating test reports.

Minimum Qualifications, Skills and Competencies

  • Bachelor’s Degree and at least 3-7 years of working experience in a relative field
  • Comfortable with presenting data and incorporating it into reporting across multiple levels of the organization
  • Self-motivated and able to work as part of a team in a fast-paced environment with changing priorities.
  • Strategic, analytical and creative thinker; able to create and develop new methods for improvement
  • Goal orientated: ability to stay focused on delivering results
  • Strong interpersonal skills and the ability to work with individuals across all organizational levels required.
  • Willingness to assist other departments to develop solutions and metrics

About Us

Heads Up For Tails is a luxury pet products brand with its paw-prints across India. We design, manufacture and customize stylish, high quality and utility driven pet products to improve the quality of your pet's life and make pet ownership delightful.

We were founded with the sole aim of making the lives of all pet companions better and on the strong belief that pets are family. By offering products and services that make pets more comfortable, healthier and happier, we hope to strengthen the bond between pet and parent.

With a firm belief in safety, innovation and empathy, we create and curate a range of relevant pet products and services. We are constantly adding to our inventory of products and services to provide parents with a holistic pet care experience and hope to become rock solid partners in each family’s pet parenting journey. We have been awarded the ‘Brand of the Year’ Award two times (2017 and 2019), most recently awarded at Homburg Palace, Vienna.

What Heads Up For Tails Can Offer You

  • A challenging, exciting, ambitious work environment where you can bring your pets along!
  • A work culture that encourages you to demonstrate ownership and take charge of your own journey and success
  • The opportunity to be a part of one of the fastest growing organizations in the pet industry
  • Access, awareness and education on quality pet care
  • Unlimited learning opportunities

Responsibilities

Key responsibilities include:

  • Develop a marketing communications plan including strategy, goals, budget and tactics
  • Develop media relations strategy, seeking high-level placements in print, broadcast and online media
  • Coordinate all public relations activities
  • Direct social media team to engage audiences across traditional and new media
  • Leverage existing media relationships and cultivate new contacts within business and industry media
  • Manage media inquiries and interview requests
  • Create content for press releases, byline articles and keynote presentations
  • Monitor, analyze and communicate PR results on a quarterly basis
  • Evaluate opportunities for partnerships, sponsorships and advertising on an on- going basis.
  • Build relationships with thought leaders to grow industry awareness
  • Maintain a keen understanding of industry trends affecting clients and make appropriate recommendations regarding communication strategy surrounding them

Minimum Qualifications, Skills and Competencies

  • Proven working experience in public relations required
  • Proven track record in designing and executing successful public relations campaigns at both a local and national level
  • Strong relationships with both local and national business and industry media outlets
  • Experience in acting as a company spokesperson; comfortable and skilled in both broadcast and print media interviews
  • Exceptional writing and editing skills
  • Solid experience with social media including blogs, Facebook, Twitter, etc.
  • Event planning experience
  • BA/MA degree in Marketing, Advertising, Communications or a related discipline.

About Us

Heads Up For Tails is a luxury pet products brand with its paw-prints across India. We design, manufacture and customize stylish, high quality and utility driven pet products to improve the quality of your pet's life and make pet ownership delightful.

We were founded with the sole aim of making the lives of all pet companions better and on the strong belief that pets are family. By offering products and services that make pets more comfortable, healthier and happier, we hope to strengthen the bond between pet and parent.

With a firm belief in safety, innovation and empathy, we create and curate a range of relevant pet products and services. We are constantly adding to our inventory of products and services to provide parents with a holistic pet care experience and hope to become rock solid partners in each family’s pet parenting journey. We have been awarded the ‘Brand of the Year’ Award two times (2017 and 2019), most recently awarded at Homburg Palace, Vienna.

Position Summary

The Manager, Social Media will be responsible for building and executing social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification. An animal lover, s/he will also responsible for expanding the company’s social media presence into new social media platforms, plus increase presence on existing platforms. S/he will also play a critical role in outlining and executing an ongoing strategy for audience engagement on our all social media platforms.

What Heads Up For Tails Can Offer You

  • A challenging, exciting, ambitious work environment where you can bring your pets along!
  • A work culture that encourages you to demonstrate ownership and take charge of your own journey and success
  • The opportunity to be a part of one of the fastest growing organizations in the pet industry
  • Access, awareness and education on quality pet care
  • Unlimited learning opportunities

Responsibilities

  • Creating marketing and social media campaigns and strategies, including budget planning, content ideation, and implementation schedules.
  • Building and executing social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification.
  • Growing and expanding company social media presence into new social media platforms, plus increases presence on existing platforms including Facebook, and Instagram.
  • Creating editorial calendars and syndication schedules.
  • Continuously improving by capturing and analysing the appropriate social data/metrics, insights and best practices, and then acting on the information.
  • Collaborating with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions.
  • Collecting customer data and analysing interactions and visits, plus using this information to create comprehensive reports and improve future marketing strategies and campaigns.
  • Reporting progress to the Senior Marketing Manager and the Creative Director.
  • Creating and distributing engaging written or graphic content in the form of e- newsletters, web page and blog content, or social media messages.
  • Brand positioning & promotion using social media platform.

Minimum Qualifications, Skills and Competencies

  • 5+ years of relevant experience in a digital marketing agency
  • Excellent communication skills, both written and verbal
  • Team player with a positive 'can-do' attitude.
  • Ability to multi-task and meet simultaneous tight deadlines with a high turnaround time
  • Has the ability to thrive in a challenging environment where priorities often change
  • Highly organised with excellent attention to detail

Desired Skills

Knowledge of the Retail/Manufacturing/Trading industry

About Us

Heads Up For Tails is a luxury pet products brand with its paw-prints across India. We design, manufacture and customize stylish, high quality and utility driven pet products to improve the quality of your pet's life and make pet ownership delightful.

We were founded with the sole aim of making the lives of all pet companions better and on the strong belief that pets are family. By offering products and services that make pets more comfortable, healthier and happier, we hope to strengthen the bond between pet and parent.

With a firm belief in safety, innovation and empathy, we create and curate a range of relevant pet products and services. We are constantly adding to our inventory of products and services to provide parents with a holistic pet care experience and hope to become rock solid partners in each family’s pet parenting journey. We have been awarded the ‘Brand of the Year’ Award two times (2017 and 2019), most recently awarded at Homburg Palace, Vienna.

What Heads Up For Tails Can Offer You

  • A challenging, exciting, ambitious work environment where you can bring your pets along!
  • A work culture that encourages you to demonstrate ownership and take charge of your own journey and success
  • The opportunity to be a part of one of the fastest growing organizations in the pet industry
  • Access, awareness and education on quality pet care
  • Unlimited learning opportunities

Responsibilities

Key responsibilities include:

  • Own the ‘for family’ position and drive it through all offline channels.
  • Handle all offline activities related to promotions
  • Experience in writing well-articulated briefs and working with creative leads in order to bring the offline experience of the brand alive
  • Standardising the visual merchandising experience across all retail stores
  • Experience in working with design teams to bring alive banners, pamphlets, vouchers, posters and other collateral
  • Ability to create a process around database management, where offline customers are added to online database systems
  • Good experience in having handled mid-to large scale events and offline brand launches
  • Experience in negotiating with media agencies for all BTL related media buys
  • Work and strategise with cross functional teams- product, customer service, sales and operations to shoulder revenue targets
  • Ability to understand hyperlocal digital effectiveness to drive new customers/footfalls
  • Own the offline re-marketing activities and standardise the process

Minimum Qualifications, Skills and Competencies

  • 6+ years of relevant experience
  • Ability to surpass and constantly meet revenue targets
  • Solid team management experience
  • Initiative and ownership; passion for one’s work
  • Being a pet parent is a Plus!

About Us

Heads Up For Tails is a luxury pet products brand with its paw-prints across India. We design, manufacture and customize stylish, high quality and utility driven pet products to improve the quality of your pet's life and make pet ownership delightful.

We were founded with the sole aim of making the lives of all pet companions better and on the strong belief that pets are family. By offering products and services that make pets more comfortable, healthier and happier, we hope to strengthen the bond between pet and parent.

With a firm belief in safety, innovation and empathy, we create and curate a range of relevant pet products and services. We are constantly adding to our inventory of products and services to provide parents with a holistic pet care experience and hope to become rock solid partners in each family’s pet parenting journey. We have been awarded the ‘Brand of the Year’ Award two times (2017 and 2019), most recently awarded at Homburg Palace, Vienna.

What Heads Up For Tails Can Offer You

  • A challenging, exciting, ambitious work environment where you can bring your pets along!
  • A work culture that encourages you to demonstrate ownership and take charge of your own journey and success
  • The opportunity to be a part of one of the fastest growing organizations in the pet industry
  • Access, awareness and education on quality pet care
  • Unlimited learning opportunities

Responsibilities

  • Create appealing and eye-catching visual displays that lead the customer through the entire store
  • Produce window displays, signs, interior displays, floor plans and special promotions displays
  • Act in alignment to the organization’s culture, products, image and target market
  • Oversee the production and brief staff on arranging displays
  • Change displays to promote new product launches and reflect festive or seasonal themes
  • Liaise with suppliers and source elements

Minimum Qualifications, Skills and Competencies

  • 2-4 years of proven experience as a Visual Merchandiser.
  • Creative & imaginative skills with excellent communication skills
  • The ability to independently manage multiple competing demands and to constantly re-prioritize
  • An extremely high sense of urgency and ability to work in a fast- paced, ever-changing environment

About Us

Heads Up For Tails is a luxury pet products brand with its paw-prints across India. We design, manufacture and customize stylish, high quality and utility driven pet products to improve the quality of your pet's life and make pet ownership delightful.

We were founded with the sole aim of making the lives of all pet companions better and on the strong belief that pets are family. By offering products and services that make pets more comfortable, healthier and happier, we hope to strengthen the bond between pet and parent.

With a firm belief in safety, innovation and empathy, we create and curate a range of relevant pet products and services. We are constantly adding to our inventory of products and services to provide parents with a holistic pet care experience and hope to become rock solid partners in each family’s pet parenting journey. We have been awarded the ‘Brand of the Year’ Award two times (2017 and 2019), most recently awarded at Homburg Palace, Vienna.

What Heads Up For Tails Can Offer You

  • A challenging, exciting, ambitious work environment where you can bring your pets along!
  • A work culture that encourages you to demonstrate ownership and take charge of your own journey and success
  • The opportunity to be a part of one of the fastest growing organizations in the pet industry
  • Access, awareness and education on quality pet care
  • Unlimited learning opportunities

Responsibilities

Key responsibilities include:

  • Understand the workings of our ambassador platform
  • Come up with fresh, creative, engaging missions for our ambassadors to engage with on a regular basis
  • Interact regularly with the ambassadors via the platform and tend to solve each query within 24 hours
  • Devise methods/create campaigns to increase the size of the community
  • Understand the brand voice + values and use the same to interact with the ambassadors (directly or via set missions)
  • Stay up to date with ongoing marketing campaigns to be able to leverage for promotional activities
  • Set monthly targets for revenue, sales, no. of ambassadors onboarded etc. and create monthly reports to track performance

Minimum Qualifications, Skills and Competencies

  • 2+ years’ experience in growing a brand's social media presence or in building successful online communities
  • Good understanding/knowledge of all aspects of community engagement
  • Passionate about taking complete ownership of their work
  • Excellent communication and problem-solving skills
  • Ability to come up with and implement strong creative ideas
  • Quick thinker and enthusiastic learner

About Us

Heads Up For Tails is a luxury pet products brand with its paw-prints across India. We design, manufacture and customize stylish, high quality and utility driven pet products to improve the quality of your pet's life and make pet ownership delightful.

We were founded with the sole aim of making the lives of all pet companions better and on the strong belief that pets are family. By offering products and services that make pets more comfortable, healthier and happier, we hope to strengthen the bond between pet and parent.

With a firm belief in safety, innovation and empathy, we create and curate a range of relevant pet products and services. We are constantly adding to our inventory of products and services to provide parents with a holistic pet care experience and hope to become rock solid partners in each family’s pet parenting journey. We have been awarded the ‘Brand of the Year’ Award two times (2017 and 2019), most recently awarded at Homburg Palace, Vienna.

What Heads Up For Tails Can Offer You

  • A challenging, exciting, ambitious work environment where you can bring your pets along!
  • A work culture that encourages you to demonstrate ownership and take charge of your own journey and success
  • The opportunity to be a part of one of the fastest growing organizations in the pet industry
  • Access, awareness and education on quality pet care
  • Unlimited learning opportunities

Responsibilities

Key responsibilities include:

  • Ensure liaison between Customer Service and Warehouse team.
  • Communicate with various departments to achieve interdepartmental mutual satisfaction.
  • Coordinate and monitor order Management.
  • Ability to work with little supervision and track multiple processes.
  • Demonstrate the ability to balance with growing complexity and resolve by thinking out of the box.
  • Ability to function independently as well as in a team, multi-tasking in a high energy environment.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Demonstrate ownership to resolve challenging issues, and escalating when necessary.

Minimum Qualifications, Skills and Competencies

  • Graduate/ Post Graduate degree in any discipline.
  • Proven experience as a Backend executive/coordinator.
  • Excellent communication (verbal and written) skills.
  • Ability to maintain regular and reliable attendance, ready to work in rotational shifts.
  • Familiarity with Microsoft Office, especially Excel.
  • Computer-savvy with a working knowledge of logistics.
  • An understanding of inventory maintenance would be an advantage.

About Us

Heads Up For Tails is a luxury pet products brand with its paw-prints across India. We design, manufacture and customize stylish, high quality and utility driven pet products to improve the quality of your pet's life and make pet ownership delightful.

We were founded with the sole aim of making the lives of all pet companions better and on the strong belief that pets are family. By offering products and services that make pets more comfortable, healthier and happier, we hope to strengthen the bond between pet and parent.

With a firm belief in safety, innovation and empathy, we create and curate a range of relevant pet products and services. We are constantly adding to our inventory of products and services to provide parents with a holistic pet care experience and hope to become rock solid partners in each family’s pet parenting journey. We have been awarded the ‘Brand of the Year’ Award two times (2017 and 2019), most recently awarded at Homburg Palace, Vienna.

What Heads Up For Tails Can Offer You

  • A challenging, exciting, ambitious work environment where you can bring your pets along!
  • A work culture that encourages you to demonstrate ownership and take charge of your own journey and success
  • The opportunity to be a part of one of the fastest growing organizations in the pet industry
  • Access, awareness and education on quality pet care
  • Unlimited learning opportunities

Roles & Responsibilities

Roles:

  • Leading the strategic thinking on HUFT and the pet service category, spread across in-house brands and other pet care brands.
  • Lead the development and execution of the marketing calendar and campaigns.
  • Lead the development of a consumer centric pipeline of new products across the businesses.
  • Providing leadership to direct reports (brand/product managers) and cross functional teams online / offline to successfully deliver the outcomes.
  • Leveraging cross-functional expertise to positively challenge the system to deliver more.
  • Managing the P&L and brand health. Providing guidance and leadership to ensure best in class execution of all key initiatives on time and in-line with budget.
  • Managing total A&P budget & track brand performance across key metrics such as brand equity health and market shares

Principal Accountabilities:

Marketing Strategy: 40%

  • Developing a strategic road map (long range plan / tactical ) for the category and group of brands, including annual marketing plans for support of business objective YOY
  • Day to day management of all brand related innovation and new business initiative projects
  • Drive product development strategy, pricing strategy, placement strategy and promotion strategy for category / brands to strengthen brand equity and brand preference.
  • Should have complete understanding & first hand exposure on the marketing
    processes including the following:
  • Understanding financial planning
  • Value chain
  • Pricing and schemes
  • Designing & implementation of consumer promotions

Marketing Systems: 20%

  • Direct management of brand budgets ensuring adequate funding of those projects required to meet their targets
  • Lead the implementation of defined projects working with brand managers / content managers / sales to launch new brands/ extensions/ promotions that build on the category offerings
  • Reviewing and approving communication, product and packaging for major launches and re-launches
  • Co-ordinate category / brand market research projects to improve consumer understanding and identify consumer insights
  • Provide clear leadership to team of brand managers across the portfolio of brands and categories

Insights and Innovation: 40%

  • Drive consumer centric marketing and brand strategy for delivering on category / brand growth.
  • Should have thorough understanding and knowledge of the following:
  • Consumer insight generation through observing on consumer behaviour
  • Attitude and practices
  • Segmenting
  • Targeting
  • Positioning of the sub brand /brands in competitive context
  • Improve efficiency of marketing programs by measuring & evaluating all activities and drawing concrete learning’s
  • To design medium and long term brand and product portfolio by developing a consumer centric new product pipeline

Key KPIs

  • To drive category growth and deliver P&L.
  • Responsible for delivering marketing objective for the category and brands
  • Market share (volume / value)
  • Profitability
  • Brand health score
  • Market ROI
  • Customer loyalty and brand preference

Minimum Qualifications, Skills and Competencies

  • MBA from a reputed institute
  • Background in Marketing management & new product development in consumer marketing firms in FMCG / Pet Care / Food Industry.
  • Total 10-15 years of work experience in consumer marketing – FMCG predominantly
  • Highly developed, and demonstrated teamwork skills with strong attention to detail
  • Ability to work in a dynamic company of diverse creative employees
  • Customer evangelism focused product development and outreach
  • People First – Shape and engage diverse teams to leverage different perspectives and create inclusive environment. Develop self and others to unleash potential by setting high standards, rewarding performance and confronting poor performance.
  • Authentic & Inspirational – Inspire a shared sense of purpose and direction with excitement for the future to motivate and energize others.
  • System Thinker – Connect the dots and move beyond the obvious to drive growth
  • Strategic – Be curious, constantly scan the environment and know the customer to discover growth potential. Transform business trends into long term strategic approaches to move the organization forward.
  • Agile and Resilient – Cultivate innovation by experimenting and adapting, learning from failures and pushing boundaries. Create clarity, optimism and opportunities in the face of ambiguity, uncertainty and setbacks.
  • Decisive and Result Driven – Solve problems through others by seeking input not consensus. Act decisively and courageously. Achieve exceptional results by taking ownership, persisting in the face of challenges and holding self and others accountable

About Us

Heads Up For Tails is a luxury pet products brand with its paw-prints across India. We design, manufacture and customize stylish, high quality and utility driven pet products to improve the quality of your pet's life and make pet ownership delightful.

We were founded with the sole aim of making the lives of all pet companions better and on the strong belief that pets are family. By offering products and services that make pets more comfortable, healthier and happier, we hope to strengthen the bond between pet and parent.

With a firm belief in safety, innovation and empathy, we create and curate a range of relevant pet products and services. We are constantly adding to our inventory of products and services to provide parents with a holistic pet care experience and hope to become rock solid partners in each family’s pet parenting journey. We have been awarded the ‘Brand of the Year’ Award two times (2017 and 2019), most recently awarded at Homburg Palace, Vienna.

Position Summary

Reporting to: CEO

Team size: 15-20

The Director, E Commerce will be responsible for scaling our E commerce business to greater and new heights at an accelerated pace. As the Director, your responsibilities will include analyzing, reviewing, recommending and building strategic and tactical changes to Internet Properties that drive business profitability by increasing visitors, improving conversion rates, capturing larger average order sizes and managing margin performance. Given that we are an omni-channel business, the individual in this role will also have to bring A+ interpersonal skills to the job to be able to effectively work across teams and managers.

What Heads Up For Tails Can Offer You

  • A challenging, exciting, ambitious work environment where you can bring your pets along!
  • A work culture that encourages you to demonstrate ownership and take charge of your own journey and success
  • The opportunity to be a part of one of the fastest growing organizations in the pet industry
  • Access, awareness and education on quality pet care
  • Unlimited learning opportunities

Responsibilities

  • Orchestrate all aspects of a strategic ecommerce plan. Combine existing expertise in sales, marketing, technology and management to deliver a superior brand and shopping experience for all customers
  • Lead growth of Marketplace (Amazon & Flipkart) business
  • Collaborate with cross-functional partners to manage all aspects of the eCommerce business including, business planning, content strategy and development, promotional campaigns and other online marketing, website design, customer service, web analytics and web technologies
  • Direct integrated campaigns that will deliver an increase in conversion rates, overall order size and managing margin performance across a variety of product lines.
  • Provide thought leadership, innovation and process optimization initiatives such as implementing ecommerce software and other industry best practices
  • Partner with key cross-functional teams to ensure all relevant organizational goals and implications are factored into eCommerce projects
  • Build and direct a cohesive team of internal and external personnel to effectively develop eCommerce solutions
  • Identify new areas of ecommerce opportunity beyond current brand offerings
  • Directly manage the following teams: Performance Marketing (Facebook & Google Ads), Online Catalog, UI/UX, SEO, Marketplace (Amazon & Flipkart Business), Technology (Shopify & App Development)_Final

Minimum Qualifications, Skills and Competencies

  • 8-10 years of proven leadership experience of E-Commerce projects
  • Extensive knowledge of e-commerce technology and sophisticated analytics
  • Outstanding analytical skills, strong experience interpreting test results & drawing conclusions
  • Passion and ownership for learning new things and being up to date with industry trends and developments
  • Demonstrated strong business judgment and decision-making skills; ability to identify, prioritize, and articulate highest impact initiatives
  • Strong attention to detail and thrive in changing environment; a demonstrated ability to hustle and get things done
  • Ability to effectively communicate with a project team; exceptional team management skills including managing through multiple layers
  • MBA is preferred

About Us

Heads Up For Tails is a luxury pet products brand with its paw-prints across India. We design, manufacture and customize stylish, high quality and utility driven pet products to improve the quality of your pet's life and make pet ownership delightful.

We were founded with the sole aim of making the lives of all pet companions better and on the strong belief that pets are family. By offering products and services that make pets more comfortable, healthier and happier, we hope to strengthen the bond between pet and parent.

With a firm belief in safety, innovation and empathy, we create and curate a range of relevant pet products and services. We are constantly adding to our inventory of products and services to provide parents with a holistic pet care experience and hope to become rock solid partners in each family’s pet parenting journey. We have been awarded the ‘Brand of the Year’ Award two times (2017 and 2019), most recently awarded at Homburg Palace, Vienna.

Position Summary

As a Lead-Hiring and Sourcing, you will develop, drive, and inspire a high performing team of Recruiters and Recruiting Researchers, partnering closely with the business to hire top talent for our organization. This role is pivotal in our success to becoming a leader in the pet industry.

 

This is also a unique opportunity to be one of the only teams to recruit across multiple functions. Due to the priority for the business, this agile team will recruit for Design, E Commerce, Customer Service and Content & Marketing teams. You will partner closely with team leaders and will get a deep understanding of business context. If you are passionate about people and pets, this is the perfect job for you

What Heads Up For Tails Can Offer You

  • A challenging, exciting, ambitious work environment where you can bring your pets along!
  • A work culture that encourages you to demonstrate ownership and take charge of your own journey and success
  • The opportunity to be a part of one of the fastest growing organizations in the pet industry
  • Access, awareness and education on quality pet care
  • Unlimited learning opportunities

Responsibilities

  • Manage, hire, and lead a team of recruiters and researchers to successfully partner with different teams to hire across multiple functions
  • Be a critical inclusion & diversity thought partner to leaders and determine a plan for increasing representation within our key teams
  • Partner with team leaders on holistic recruiting strategy, helping them to better understand trends, and ensure headcount alignment
  • Evaluate current hiring process and make changes to streamline and enhance for candidate experience and/or hiring managers
  • Proactively balance workload between recruiters and researchers on your team
  • Participate at a team level on broader team projects and initiatives to enhance recruiting at Heads Up For Tails
  • Leverage, analyze, and develop recruiting reports to share with team and business

Minimum Qualifications, Skills and Competencies

  • 5+ years leading high performance recruiting teams in a fast-paced environment
  • 8+ (total) years of recruiting experience with a focus on hiring technical or creative talent
  • Demonstrated ability to conceptualize and articulate hiring strategy for complex business groups
  • Experience recruiting for e-commerce/agency teams, ideally spanning across creative and e-commerce disciplines
  • Strong analytical skills coupled with a broad business perspective
  • Strong level of independence and efficiency; entrepreneurial mindset with a demonstrated ability to hustle
  • Seasoned recruiting leader who is able to thrive in our company culture

About Us

Heads Up For Tails is a luxury pet products brand with its paw-prints across India. We design, manufacture and customize stylish, high quality and utility driven pet products to improve the quality of your pet's life and make pet ownership delightful.

We were founded with the sole aim of making the lives of all pet companions better and on the strong belief that pets are family. By offering products and services that make pets more comfortable, healthier and happier, we hope to strengthen the bond between pet and parent.

With a firm belief in safety, innovation and empathy, we create and curate a range of relevant pet products and services. We are constantly adding to our inventory of products and services to provide parents with a holistic pet care experience and hope to become rock solid partners in each family’s pet parenting journey. We have been awarded the ‘Brand of the Year’ Award two times (2017 and 2019), most recently awarded at Homburg Palace, Vienna.

What Heads Up For Tails Can Offer You

  • A challenging, exciting, ambitious work environment where you can bring your pets along!
  • A work culture that encourages you to demonstrate ownership and take charge of your own journey and success
  • The opportunity to be a part of one of the fastest growing organizations in the pet industry
  • Access, awareness and education on quality pet care
  • Unlimited learning opportunities

Responsibilities

  • Create and execute learning strategies and programs
  • Evaluate individual and organizational development needs
  • Implement various learning methods companywide (e.g. coaching, job-shadowing, online training)
  • Design and deliver e-learning courses, workshops and other trainings
  • Assess the success of development plans and help employees make the most of learning opportunities
  • Help managers develop their team members through career pathing
  • Track budgets and negotiate contracts
  • Hire and oversee training and L&D Specialists

Minimum Qualifications, Skills and Competencies

  • Proven experience as an L&D Manager, Training Manager or similar
  • Demonstrated experience and success with virtual learning programs
  • Demonstrated experience with teaching/facilitating teams
  • Current knowledge of effective learning and development methods, principles of adult learning theories
  • Familiarity with e-learning platforms and practices
  • Experience in project management and budgeting
  • Proficient in MS Office and Learning Management Systems (LMS)
  • Excellent communication and negotiation skills; sharp business acumen
  • Ability to build rapport with employees and vendors
  • BSc/BA in Business, Psychology or a related field

About Us

Heads Up For Tails is a luxury pet products brand with its paw-prints across India. We design, manufacture and customize stylish, high quality and utility driven pet products to improve the quality of your pet's life and make pet ownership delightful.

We were founded with the sole aim of making the lives of all pet companions better and on the strong belief that pets are family. By offering products and services that make pets more comfortable, healthier and happier, we hope to strengthen the bond between pet and parent.

With a firm belief in safety, innovation and empathy, we create and curate a range of relevant pet products and services. We are constantly adding to our inventory of products and services to provide parents with a holistic pet care experience and hope to become rock solid partners in each family’s pet parenting journey. We have been awarded the ‘Brand of the Year’ Award two times (2017 and 2019), most recently awarded at Homburg Palace, Vienna.

Position Summary

As the Production Manager, the person shall be able to handle a team based upon 25-30 machines and should be able to motivate and timely provide training to the tailors. The person shall carry an in-depth knowledge on different machines related to tailoring and enhance productivity, maintain monthly cost, control rejections and maintain proper accountability.

What Heads Up For Tails Can Offer You

  • A challenging, exciting, ambitious work environment where you can bring your pets along!
  • A work culture that encourages you to demonstrate ownership and take charge of your own journey and success
  • The opportunity to be a part of one of the fastest growing organizations in the pet industry
  • Access, awareness and education on quality pet care
  • Unlimited learning opportunities

Responsibilities

  • The person should be able to handle a team based upon 25-30 machines and should be able to motivate and timely provide training to the tailors.
  • The person should be technically sound to set up & start a new style in the shortest possible time and meeting deadlines and on time completion of projects/styles.
  • Monitoring daily sewing reports and actioning on it when required.
  • Implementing new SOPs, concepts / methods to ensure high efficiency & smooth process flow.
  • Enhancing productivity and reduce unit cost by implementing innovative and effective solutions.
  • Maintain Productivity levels in sewing. Efficient in manpower handling and utilization.
  • Maintain monthly cost, quality assurance with cost effectiveness, control rejections and maintain proper accountability.
  • New Product Development based on instructions by the team
  • Knowledge of cost-effective industrial engineering
  • The person will work on personalized/ customized orders and must improve the turnaround time for the same.

Minimum Qualifications, Skills and Competencies

  • 5-8 years of working experience in a relative field and proven experience in Soft furnishing with attention to detail.
  • Knowledge of different attachments in sewing. Understanding of critical operation and its setting.
  • Good communication skills and good knowledge of excel.
  • Self-motivated and able to work as part of a team in a fast-paced environment with changing priorities.
  • Strategic, analytical and creative thinker; able to create and develop new methods for improvement
  • Goal orientated: ability to stay focused on delivering results
  • Strong interpersonal skills and the ability to work with individuals across all organizational levels required.
  • Willingness to assist other departments to develop solutions and metrics

About Us

Heads Up For Tails is a luxury pet products brand with its paw-prints across India. We design, manufacture and customize stylish, high quality and utility driven pet products to improve the quality of your pet's life and make pet ownership delightful.

We were founded with the sole aim of making the lives of all pet companions better and on the strong belief that pets are family. By offering products and services that make pets more comfortable, healthier and happier, we hope to strengthen the bond between pet and parent.

With a firm belief in safety, innovation and empathy, we create and curate a range of relevant pet products and services. We are constantly adding to our inventory of products and services to provide parents with a holistic pet care experience and hope to become rock solid partners in each family’s pet parenting journey. We have been awarded the ‘Brand of the Year’ Award two times (2017 and 2019), most recently awarded at Homburg Palace, Vienna.

Position Summary

We are looking for an SEO Manager to coordinate SEO efforts for www.headsupfortails.com, including onsite and offsite optimization and keyword expansion research. We are looking for an analytical and perceptive professional who is a skilled communicator and able to collaborate with various teams. Current knowledge of SEO practices and techniques is essential to this role.

What Heads Up For Tails Can Offer You

  • A challenging, exciting, ambitious work environment where you can bring your pets along!
  • A work culture that encourages you to demonstrate ownership and take charge of your own journey and success
  • The opportunity to be a part of one of the fastest growing organizations in the pet industry
  • Access, awareness and education on quality pet care
  • Unlimited learning opportunities

Responsibilities

  • Develop and execute successful SEO strategies
  • Conduct keyword research to guide content teams
  • Review technical SEO issues and recommend fixes
  • Optimize website content, landing pages and paid search copy
  • Direct off-page optimization projects (e.g. link-building)
  • Collect data and report on traffic, rankings and other SEO aspects
  • Work with social media and PPC teams to optimize campaigns
  • Keep abreast of SEO and integrated marketing trends

Minimum Qualifications, Skills and Competencies

  • Proven experience as SEO Manager, SEM Manager or similar role
  • Knowledge of standard and current SEO practices
  • Knowledge of HTML/CSS
  • Experience with SEO reporting
  • Familiarity with relevant tools and web analytics tools (e.g. Google Analytics)
  • Excellent communication skills
  • Strong organizational and leadership skills
  • Analytical mindset with numerical aptitude
  • BSc/BA in Marketing, Business or related field

About Us

Heads Up For Tails is a one-stop pet products’ brand with its paw-prints across India. We design, manufacture, and customize stylish, high quality and utility driven pet products to improve the quality of your pet's life and make pet ownership delightful.

We were founded with the sole aim of making the lives of all pet companions better and on the strong belief that pets are family. By offering products and services that make pets more comfortable, healthier, and happier, we hope to strengthen the bond between pet and parent.

With a firm belief in safety, innovation, and empathy, we create and curate a range of relevant pet products and services. We are constantly adding to our inventory of products and services to provide parents with a holistic pet care experience and hope to become rock solid partners in each family’s pet parenting journey.

We have been awarded the ‘Brand of the Year’ Award three times (2017, 2019 and 2021), most recently awarded at Homburg Palace, Vienna.

Position Summary

The content lead oversees all marketing content initiatives, both internal and external, across multiple platforms and formats to drive sales, engagement, retention, leads and add value to our customer’s lives. For this role, we are looking for an expert in all things related to content and channel optimization, brand consistency, segmentation and localization, analytics and meaningful measurement.

Responsibilities

  • Ensuring all content is on-brand, consistent in terms of style, quality and tone of voice, and optimized for search and user experience for all channels of content including online, social media, email, point of purchase, mobile, video, print and in-person.
  • Mapping out a content strategy that supports and extends marketing initiatives, both short- and long-term, determining which methods work for the brand and why. Continuous evolvement of strategy is a must.
  • The development of a functional content calendar
  • Supervising writers, editors, content strategists; be an arbiter of best practices in grammar, messaging, writing, and style.
  • Integration of content activities within traditional marketing campaigns.
  • Conducting ongoing usability tests to gauge content effectiveness. Gathering data and handle analytics (or supervise those who do) and make recommendations based on those results. Working with owners of particular content to revise and measure particular content and marketing goals.
  • Developing standards, systems and best practices (both human and technological) for content creation, distribution, maintenance, content retrieval and content repurposing, including the real- time implementation of content strategies.
  • Leveraging market data to develop content themes/topics and execute a plan to develop the assets that support a point of view and educate customers on being responsible pet parents
  • Establishing work flow for requesting, creating, editing, publishing, and retiring content.
  • Supervising the maintenance of content inventories
  • Ensuring consistent global experience and implement appropriate localization/translation strategies.
  • Work closely with company's Design team on all creative and branding initiatives to ensure a consistent message across channels.

Key Requirements:

  • Bachelor's degree in English, Journalism, Public Relations or related communications field. MBA in marketing a plus.
  • Atleast 10 years of experience as a respected leader in multichannel content creation
  • Experience with creating compelling messages for different target demographics.
  • Expertise in all major business software applications (Adobe Creative Suite, Microsoft Office, etc.).
  • Audience development and subscription strategies experience a plus.

Minimum Qualifications, Skills and Competencies

This role requires a “customer first” mindset. In essence, the content lead is the corporate storyteller for our brand and must be empathetic toward the pain points of the customer.

Specific skills required include:

  • Proven editorial skills. Outstanding command of the English language
  • The ability to lead and inspire large teams of creative personnel and content creators to achieve company's stated goals.
  • Skill at both long-form content creation and real-time content creation and distribution strategies and tactics.
  • The ability to think like an educator, intuitively understanding what the audience needs to know and how they want to consume it.
  • Clear articulation of the business goal behind the creation of a piece (or series) of content.
  • Leadership skills required to define and manage a set of goals involving diverse contributors and content types
  • Project management skills to manage editorial schedules and deadlines within corporate and ongoing campaigns.
  • Familiarity with principles of marketing
  • Incredible people skills.
  • Fluency in web analytics tools (Google Analytics )
  • Experience creating a resource or library of content organized indicating SEO, translations and version control.

What Heads Up For Tails Can Offer You:

Heads Up For Tails is the single largest organized leader in the growing pet care industry in India, a market that’s estimated to reach INR 5475 crores by 2025. With an omni-channel network of manufacturing, retail, e-commerce and distribution, Heads Up For Tails can offer you a dynamic and ambitious work environment where you can leverage your experiences and skills to solve exciting, complex problems. We offer you a culture that thrives on ownership and initiative, where people who are excited about taking the path less travelled will thrive and succeed

About Us

Heads Up For Tails is a one-stop pet products’ brand with its paw-prints across India. We design, manufacture, and customize stylish, high quality and utility driven pet products to improve the quality of your pet's life and make pet ownership delightful.

We were founded with the sole aim of making the lives of all pet companions better and on the strong belief that pets are family. By offering products and services that make pets more comfortable, healthier, and happier, we hope to strengthen the bond between pet and parent.

With a firm belief in safety, innovation, and empathy, we create and curate a range of relevant pet products and services. We are constantly adding to our inventory of products and services to provide parents with a holistic pet care experience and hope to become rock solid partners in each family’s pet parenting journey.

We have been awarded the ‘Brand of the Year’ Award three times (2017, 2019 and 2021), most recently awarded at Homburg Palace, Vienna.

Position Summary

Design is central to what we do at Heads Up For Tails and we are looking for a phenomenal UI/UX designer to join our team. With an increased focus on building our ecommerce operations to be world class, as a UI/UX Designer, you will be excited about building human-centred experiences on both website and mobile platforms. As part of the larger E-Commerce team and a pet lover, the individual in this role will be focused building storefronts that simplify the shopping experience. The individual in this role will play a critical role in creating experiences that are intuitive for shoppers and emphasize web performance and accessibility.

Responsibilities

  • Drive our team's design thinking across diverse product releases, platforms, and devices.
  • Develop high-level and detailed wireframes, low- and high-fidelity mockups, detailed micro interaction matrices, and prototypes to effectively communicate interaction and design ideas.
  • Evaluate usability of existing flows and recommend thoughtful design changes when appropriate. Deliver coherent and delightful UX concepts, along with a plan for evolutionary, iterative updates that actualize the larger vision over time.
  • Build strong relationships and operating rhythms to efficiently implement user experiences that are cohesive, inclusive, and well-informed.
  • Be responsible for and effectively advocate for users in a fast-paced work environment, imparting day-to-day design leadership that fosters a shared understanding of the user-centric intersection between design, content, business, and engineering.
  • Working closely with multiple stakeholders to define and implement innovative solutions for the product direction, visuals and experience
  • Developing and maintaining documentation regarding style guidelines

Minimum Qualifications, Skills and Competencies

  • 6+ years of deep expertise in UI/UX development in an e-commerce or retail design background
  • Strong online portfolio with demonstrated examples of designing great user- centered experiences and applications.
  • Strong HTML, Javascript, prototyping (Framer, etc.), visual design skills.
  • Knowledge about modern CSS language features, including Flexbox, CSS Grid, feature queries
  • An understanding of HTML semantics and ARIA roles, and knowing their correct application
  • Experience using tools such as Figma, Sketch, Adobe Xd Photoshop, Illustrator, After effects, etc
  • Masters/Bachelors Degree in user interface design, HCI, interaction design, visual communication/graphic design or related field preferred.
  • Strong attention to detail and thrive in changing environment
  • Ability to effectively communicate with a project team
  • Nimbleness; the ability to turn around rigorous wireframes and mockups quickly in an iterative environment
  • Knowledge of how design impacts development; a knack for constructing dynamic, interactive designs that are technically feasible and prudent

What Heads Up For Tails Can Offer You

Heads Up For Tails is the single largest organized leader in the growing pet care industry in India, a market that’s estimated to reach INR 5475 crores by 2025. With an omni-channel network of manufacturing, retail, e-commerce and distribution, Heads Up For Tails can offer you a dynamic and ambitious work environment where you can leverage your experiences and skills to solve exciting, complex problems. We offer you a culture that thrives on ownership and initiative, where people who are excited about taking the path less travelled will thrive and succeed.

About Us

Heads Up For Tails is a one-stop pet products’ brand with its paw-prints across India. We design, manufacture, and customize stylish, high quality and utility driven pet products to improve the quality of your pet's life and make pet ownership delightful.

We were founded with the sole aim of making the lives of all pet companions better and on the strong belief that pets are family. By offering products and services that make pets more comfortable, healthier, and happier, we hope to strengthen the bond between pet and parent.

With a firm belief in safety, innovation, and empathy, we create and curate a range of relevant pet products and services. We are constantly adding to our inventory of products and services to provide parents with a holistic pet care experience and hope to become rock solid partners in each family’s pet parenting journey.

We have been awarded the ‘Brand of the Year’ Award three times (2017, 2019 and 2021), most recently awarded at Homburg Palace, Vienna.

Position Summary

We are looking for a passionate Photographer to capture moments on film and to use images to tell a story for Heads Up For Tails. The successful candidate will be able to achieve technical, qualitative and quantitative goals while meeting project’s needs and deadlines. This role will be reporting directly to the CEO with a close working relationship with the CFO & CBO.

Responsibilities

  • Take the brief to understand specifications and work closely with our art team to develop the concept
  • Capture products in the best way possible through lighting, styling and composition.
  • Constantly improve image quality using various editing methods
  • Use and maintain modern and traditional technical equipment (cameras, lenses etc)
  • Arrange objects, scenes, lighting and background to adhere to specifications
  • Archive photographic images and maintain database
  • Maintain an in depth understanding of photographic best practices and procedures
  • Shoot with products for ecommerce and social media, plus for lifestyle shoots with dogs, cats and their human families

Minimum Qualifications, Skills and Competencies

  • Proven professional shooting experience
  • Comfortable working with dogs
  • Eye-catching portfolio
  • Proficient with traditional and modern equipment
  • Solid knowledge of Photoshop or other photography specific software
  • Shooting, lighting and composition skills
  • Competency in applying photographic best practices and techniques
  • Photography degree or similar

What Heads Up For Tails Can Offer You:

Heads Up For Tails is the single largest organized leader in the growing pet care industry in India, a market that’s estimated to reach INR 5475 crores by 2025. With an omni-channel network of manufacturing, retail, e-commerce and distribution, Heads Up For Tails can offer you a dynamic and ambitious work environment where you can leverage your experiences and skills to solve exciting, complex problems. We offer you a culture that thrives on ownership and initiative, where people who are excited about taking the path less travelled will thrive and succeed.

About Us

Heads Up For Tails is a luxury pet products brand with its paw-prints across India. We design, manufacture and customize stylish, high quality and utility driven pet products to improve the quality of your pet's life and make pet ownership delightful.

We were founded with the sole aim of making the lives of all pet companions better and on the strong belief that pets are family. By offering products and services that make pets more comfortable, healthier and happier, we hope to strengthen the bond between pet and parent.

With a firm belief in safety, innovation and empathy, we create and curate a range of relevant pet products and services. We are constantly adding to our inventory of products and services to provide parents with a holistic pet care experience and hope to become rock solid partners in each family’s pet parenting journey. We have been awarded the ‘Brand of the Year’ Award two times (2017 and 2019), most recently awarded at Homburg Palace, Vienna.

Position Summary

We are looking for a bright, enthusiastic Outreach and Partnerships Manager who is full of ideas and media and digital industry contacts to help us ensure commercial and strategic relationships with our key targeted partners.

What Heads Up For Tails Can Offer You

  • A challenging, exciting, ambitious work environment where you can bring your pets along!
  • A work culture that encourages you to demonstrate ownership and take charge of your own journey and success
  • The opportunity to be a part of one of the fastest growing organizations in the pet industry
  • Access, awareness and education on quality pet care
  • Unlimited learning opportunities

Responsibilities

  • Create a systematic, process-driven approach to partner outreach and relationship management
  • Identify and source partnership opportunities
  • Research partners, identify key players and generate interest
  • Collaborate with senior management and other marketing teammates to align our internal goals with new and existing partner relationships
  • Negotiate and finalize deals in accordance with company’s contract guidelines and policies
  • Deliver a great experience to our partners when working with our organization - you will represent our brand and be our partners’ liaison internally
  • Forecast, measure, and report the results of various projects with partners, including co-created and/or co-branded content promotions, lead sharing, and/or event partnerships
  • Keep a great ongoing relationships with current partners and offer new ways to grow the partnership

Minimum Qualifications, Skills and Competencies

  • Previous working experience as an Outreach and Partnerships Manager for atleast 3 years
  • BA/BS in Marketing, Communication or similar relevant filed
  • Outstanding communication and interpersonal skills
  • Excellent organizational and time management skills
  • Ability to find win-win solutions.
  • Strategic thinker
  • Networking aptitude
  • Great multitasking skills
  • Attention to details

About Us

Heads Up For Tails is a luxury pet products brand with its paw-prints across India. We design, manufacture and customize stylish, high quality and utility driven pet products to improve the quality of your pet's life and make pet ownership delightful.

We were founded with the sole aim of making the lives of all pet companions better and on the strong belief that pets are family. By offering products and services that make pets more comfortable, healthier and happier, we hope to strengthen the bond between pet and parent.

With a firm belief in safety, innovation and empathy, we create and curate a range of relevant pet products and services. We are constantly adding to our inventory of products and services to provide parents with a holistic pet care experience and hope to become rock solid partners in each family’s pet parenting journey. We have been awarded the ‘Brand of the Year’ Award two times (2017 and 2019), most recently awarded at Homburg Palace, Vienna.

Position Summary

You will be required to work with a team of developers to accelerate our online business by bringing in expertise in Shopify code development.

What Heads Up For Tails Can Offer You

  • A challenging, exciting, ambitious work environment where you can bring your pets along!
  • A work culture that encourages you to demonstrate ownership and take charge of your own journey and success
  • The opportunity to be a part of one of the fastest growing organizations in the pet industry
  • Access, awareness and education on quality pet care
  • Unlimited learning opportunities

Responsibilities

  • Responsible for the development of the Shopify Plus platform, themes, liquid programming language and corresponding apps
  • Design UX based from our brand standard and style guide
  • Implement system integrations that are crucial to our success
  • Contribute to the development of open source software, HTML5/CSS/JavaScript, and common web technologies integral to building seamless multi-channel experiences
  • Knowledgeable in security / personal data protection principals and GPDR
  • Developing testing plans and troubleshooting issues related to eCommerce issues
  • Conducting root cause analysis and determining/developing corresponding action items
  • Implement advanced debugging techniques and usage of browser developer tools

Minimum Qualifications, Skills and Competencies:

  • 3-6 Years of experience in Website Development for a fast paced, dynamic organization
  • General experience building, launching, and maintaining stores, as well as general knowledge of the admin system
  • Demonstrable expertise with HTML5, CSS3, and JavaScript, with an in-depth understanding of DOM
  • Experience with working with a made theme and/or Storefront API
  • Experience with Shopify's theming system and Liquid templating
  • Experience with implementing/debugging 3rd party Shopify apps as well as creating custom solutions if necessary
  • Thorough understanding and experience with vanilla JavaScript, jQuery, ES2015/ES6, and modern JavaScript frameworks
  • Experience with Shopify's object/properties, AJAX API, and Meta fields
  • Thorough testing and debugging skills with browser console and external tools
  • Experience developing for responsive layouts for a desktop, tablet, and mobile
  • Experience working with 3rd party services and APIs, specifical plugins for Shopify
  • Ability to communicate well, giving proactive feedback to peers and team
  • Excellent organizational skills

About Us

Heads Up For Tails is a one-stop pet products’ brand with its paw-prints across India. We design, manufacture, and customize stylish, high quality and utility driven pet products to improve the quality of your pet's life and make pet ownership delightful.

We were founded with the sole aim of making the lives of all pet companions better and on the strong belief that pets are family. By offering products and services that make pets more comfortable, healthier, and happier, we hope to strengthen the bond between pet and parent.

With a firm belief in safety, innovation, and empathy, we create and curate a range of relevant pet products and services. We are constantly adding to our inventory of products and services to provide parents with a holistic pet care experience and hope to become rock solid partners in each family’s pet parenting journey.

We have been awarded the ‘Brand of the Year’ Award three times (2017, 2019 and 2021), most recently awarded at Homburg Palace, Vienna.

Position Summary

The individual in this role will be a passionate animal lover (preferably a pet parent) who will create effective, engaging and creative content for all our communication and collaterals including newsletters, ads, product descriptions and more. S/he will be a highly collaborative team player, working with multiple teams to ensure that our messaging is consistent across multiple platforms.

Responsibilities

  • Brainstorm with all the relevant teams for new ideas and strategies for effective content
  • Write clear marketing copy to promote our products/services
  • Develop content for blogs, articles, product descriptions, social media, and the company website.
  • Prepare well-structured drafts; proofread and edit content pieces before publication
  • Conduct keyword research and use SEO best practices to increase traffic to the company website.
  • Promote content on social media
  • Identify customers’ needs and gaps in our content and recommend new topics
  • Ensure all-around consistency (style, fonts, images, and tone)

Minimum Qualifications, Skills and Competencies:

  • 2-4 years of proven experience as a content writer for an E-Commerce outfit
  • Writing style to create interest and engagement from users
  • Writing content to be grammatically flawless and present informative unique content
  • Creative & imaginative skills with excellent communication skills
  • The ability to independently manage multiple competing demands and to constantly re-prioritize; extremely collaborative
  • An extremely high sense of urgency and ability to work in a fast-paced, ever-changing environment
  • Existing portfolio of published work

What Heads Up For Tails Can Offer You:

Heads Up For Tails is the single largest organized leader in the growing pet care industry in India, a market that’s estimated to reach INR 5475 crores by 2025. With an omni-channel network of manufacturing, retail, e-commerce and distribution, Heads Up For Tails can offer you a dynamic and ambitious work environment where you can leverage your experiences and skills to solve exciting, complex problems. We offer you a culture that thrives on ownership and initiative, where people who are excited about taking the path less travelled will thrive and succeed

About Us

Heads Up For Tails is a luxury pet products brand with its paw-prints across India. We design, manufacture and customize stylish, high quality and utility driven pet products to improve the quality of your pet's life and make pet ownership delightful.

We were founded with the sole aim of making the lives of all pet companions better and on the strong belief that pets are family. By offering products and services that make pets more comfortable, healthier and happier, we hope to strengthen the bond between pet and parent.

With a firm belief in safety, innovation and empathy, we create and curate a range of relevant pet products and services. We are constantly adding to our inventory of products and services to provide parents with a holistic pet care experience and hope to become rock solid partners in each family’s pet parenting journey. We have been awarded the ‘Brand of the Year’ Award two times (2017 and 2019), most recently awarded at Homburg Palace, Vienna.

What Heads Up For Tails Can Offer You

  • A challenging, exciting, ambitious work environment where you can bring your pets along!
  • A work culture that encourages you to demonstrate ownership and take charge of your own journey and success
  • The opportunity to be a part of one of the fastest growing organizations in the pet industry
  • Access, awareness and education on quality pet care
  • Unlimited learning opportunities

Responsibilities

Operations:

  • Lead HR projects like compensation plans revisions
  • Implement functional HRMS and internal databases across all teams and locations
  • Oversee our payroll and performance evaluation systems
  • Design company policies and procedures
  • Review and update our employment contracts and agreements
  • Prepare budgets, team wise
  • Manage internal communication projects (like job satisfaction surveys)
  • Measure the effectiveness of our benefits programs and recommend improvements
  • Coordinate employee training and development initiatives
  • Ensure our recordkeeping and data processing procedures comply with legal and compliance requirements

Hiring:

  • Set overall vision + strategy for hiring & sourcing at Heads Up For Tails
  • Track key HR metrics like cost per hire and retention rates
  • Develop and manage an exemplar hiring team to meet staff needs across all teams
  • Recruit and staff senior leadership positions in the organization; manage existing partnerships with premium consultants for the same

Qualifications:

  • 8-10 years of relevant experience working as an HRBP/HR Ops Manager/HR generalist roles
  • Excellent communication skills - verbal and written
  • Demonstrated experience of managing and coaching teams and individuals
  • Experience of creating systems, structures and processes to improve efficiency
  • Key mindsets: initiative, ownership and passion about transforming organizations
  • Ability to influence, using both informal and formal authority

About Us

Heads Up For Tails is a luxury pet products brand with its paw-prints across India. We design, manufacture and customize stylish, high quality and utility driven pet products to improve the quality of your pet's life and make pet ownership delightful.

We were founded with the sole aim of making the lives of all pet companions better and on the strong belief that pets are family. By offering products and services that make pets more comfortable, healthier and happier, we hope to strengthen the bond between pet and parent.

With a firm belief in safety, innovation and empathy, we create and curate a range of relevant pet products and services. We are constantly adding to our inventory of products and services to provide parents with a holistic pet care experience and hope to become rock solid partners in each family’s pet parenting journey. We have been awarded the ‘Brand of the Year’ Award two times (2017 and 2019), most recently awarded at Homburg Palace, Vienna.

Position Summary

As an Assistant Manager-Talent Acquisition you will develop, drive, and inspire a high performing team of Recruiters and Recruiting Researchers, partnering closely with the business to hire top talent for our organization. This role is pivotal in our success to becoming a leader in the pet industry.

This is also a unique opportunity to be one of the only teams to recruit across multiple functions. Due to the priority for the business, this agile team will recruit for Design, E Commerce, Customer Service and Content & Marketing and various other teams. You will partner closely with team leaders and will get a deep understanding of business context. If you are passionate about people and pets, this is the perfect job for you

What Heads Up For Tails Can Offer You

  • A challenging, exciting, ambitious work environment where you can bring your pets along!
  • A work culture that encourages you to demonstrate ownership and take charge of your own journey and success
  • The opportunity to be a part of one of the fastest growing organizations in the pet industry
  • Access, awareness and education on quality pet care
  • Unlimited learning opportunities

Responsibilities:

  • Manage, hire, and lead a team of recruiters and researchers to successfully partner with different teams to hire across multiple functions
  • Be a critical inclusion & diversity thought partner to leaders and determine a plan for increasing representation within our key teams
  • Partner with team leaders on holistic recruiting strategy, helping them to better understand trends, and ensure headcount alignment
  • Evaluate current hiring process and make changes to streamline and enhance for candidate experience and/or hiring managers
  • Proactively balance workload between recruiters and researchers on your team
  • Participate at a team level on broader team projects and initiatives to enhance recruiting at Heads Up For Tails
  • Leverage, analyze, and develop recruiting reports to share with team and business

Minimum Qualifications, Skills and Competencies:

  • 4+ (total) years of recruiting experience with a focus on hiring technical or creative talent
  • Demonstrated ability to conceptualize and articulate hiring strategy for complex business groups
  • Experience recruiting for e-commerce/agency teams, ideally spanning across creative and e-commerce disciplines
  • Strong analytical skills coupled with a broad business perspective
  • Strong level of independence and efficiency; entrepreneurial mindset with a demonstrated ability to hustle
  • Seasoned recruiting leader who is able to thrive in our company culture

About Us

Heads Up for Tails is a one-stop pet products’ brand with its paw-prints across India. We design, manufacture, and customize stylish, high quality and utility driven pet products to improve the quality of your pet's life and make pet ownership delightful.

We were founded with the sole aim of making the lives of all pet companions better and on the strong belief that pets are family. By offering products and services that make pets more comfortable, healthier, and happier, we hope to strengthen the bond between pet and parent.

With a firm belief in safety, innovation, and empathy, we create and curate a range of relevant pet products and services. We are constantly adding to our inventory of products and services to provide parents with a holistic pet care experience and hope to become rock solid partners in each family’s pet parenting journey.

We have been awarded the ‘Brand of the Year’ Award three times (2017, 2019 and 2021), most recently awarded at Homburg Palace, Vienna.

Position Summary

As the Video Editor, he/she will be responsible for taking the raw footage shot by a film crew and director & turning it into the final product. This means following an outline, script or shot list and assembling the footage into one cohesive video or film. It is the responsibility of the Video Editor to review all the footage and create the best output by cutting and connecting various footage, adding sound effects and graphics and fine-tuning the completed video or film.

Responsibilities:

  • Assembling raw footage and transferring or uploading to a computer
  • Following a script, screenplay or outline
  • Inputting sound to enhance footage, which may include selecting music and writing voice-overs
  • Inputting graphics to enhance footage
  • Digitally splicing film and video and synchronizing them into one rough cut file
  • Improving and correcting lighting, colouring and faulty footage
  • Working closely with directors to present a final product that matches his or her vision

Minimum Qualifications, Skills and Competencies:

  • Proficiency with editing software and post production techniques
  • Comfortable working with dogs and cats
  • Creativity and attention to detail
  • Excellent interpersonal skills.
  • Ability to capture snippets of film and be able to edit it into a cohesive story
  • Flexibility and good listening skills
  • Energy and determination
  • Relative fitness and stamina to work long hours.
  • Proficiency with camera equipment.

What Heads Up For Tails Can Offer You

Heads Up for Tails is the single largest organized leader in the growing pet care industry in India, a market that’s estimated to reach INR 5475 crores by 2025. With an omni-channel network of manufacturing, retail, e-commerce and distribution, Heads Up for Tails can offer you a dynamic and ambitious work environment where you can leverage your experiences and skills to solve exciting, complex problems. We offer you a culture that thrives on ownership and initiative, where people who are excited about taking the path less travelled will thrive and succeed.

About Us

Heads Up For Tails is a luxury pet products brand with its paw-prints across India. We design, manufacture and customize stylish, high quality and utility driven pet products to improve the quality of your pet's life and make pet ownership delightful.

We were founded with the sole aim of making the lives of all pet companions better and on the strong belief that pets are family. By offering products and services that make pets more comfortable, healthier and happier, we hope to strengthen the bond between pet and parent.

With a firm belief in safety, innovation and empathy, we create and curate a range of relevant pet products and services. We are constantly adding to our inventory of products and services to provide parents with a holistic pet care experience and hope to become rock solid partners in each family’s pet parenting journey. We have been awarded the ‘Brand of the Year’ Award two times (2017, 2019 and 2021), most recently awarded at Homburg Palace, Vienna.

Through the Heads Up For Tails Foundation we aim to reconnect our world with animals so we can all find a space to co-exist peacefully. The fact of the matter is that man is inextricably linked to the natural world and together, we form the fabric of life.

Position Summary

As an Adoptions Coordinator, you will be responsible to work on building a strong adoption module, facilitate adoptions, be the first point of contact for potential adopters and making their life “a better place to be” by bringing a perfect furry friend according to their needs. You will be required to coordinate with shelters across the country to identify dogs & cats with the highest need for adoptions, coordinate with necessary teams to host both online and offline adoption drives.

What Heads Up For Tails Can Offer You

  • A challenging, exciting, ambitious work environment where you can bring your pets along!
  • A work culture that encourages you to demonstrate ownership and take charge of your own journey and success
  • The opportunity to be a part of one of the fastest growing organizations in the pet industry
  • Access, awareness and education on quality pet care
  • Unlimited learning opportunities

Responsibilities:

  • Conduct various adoption drives and use customer service skills to facilitate potential adoptions in a positive manner to support of HUFT Foundation and its objectives
  • Provide a welcoming, non-judgmental environment for all visitors at the adoption drive
  • Assist the public virtually and in adoption drive for appropriate adoption matches
  • Explain HUFT Foundation adoption policies and procedures to potential adopters
  • Answer questions from potential adopters regarding adoptable animals
  • Facilitate safe meetings between adoptable dogs and potential adopters’ dogs.
  • Build a team of experts to support pre and post adoption counselling for dogs that are adopted through the HUFT Foundation
  • Gather all necessary information regarding the intake, properly document paperwork, and enter all information into the HUFT foundation database.
  • Ensure that all required actions are completed prior to releasing the animal to its new home

Minimum Qualifications, Skills and Competencies:

  • Minimum 3 years’ experience as a volunteer/employee preferably at an animal care center.
  • Strong customer service skills
  • Proven ability to handle multiple tasks in a busy workplace environment
  • Understanding of humane care and treatment of animals
  • Valid Driver's License
  • Open to travel for various drives.
  • Proficiency in using computer software, including Word, Excel, Google products and communication channels like Teams, Hangouts, Meet, and Slack
  • Excellent verbal and written communication
  • Must love dogs!

About Us

Heads Up For Tails is a luxury pet products brand with its paw-prints across India. We design, manufacture and customize stylish, high quality and utility driven pet products to improve the quality of your pet's life and make pet ownership delightful.

We were founded with the sole aim of making the lives of all pet companions better and on the strong belief that pets are family. By offering products and services that make pets more comfortable, healthier and happier, we hope to strengthen the bond between pet and parent.

With a firm belief in safety, innovation and empathy, we create and curate a range of relevant pet products and services. We are constantly adding to our inventory of products and services to provide parents with a holistic pet care experience and hope to become rock solid partners in each family’s pet parenting journey. We have been awarded the ‘Brand of the Year’ Award two times (2017, 2019 and 2021), most recently awarded at Homburg Palace, Vienna.

Position Summary

As the Senior Manager-Logistics, the person will be responsible for the overall logistics. The responsibilities include organizing and monitoring storage and distribution of goods. The goal is to manage the entire order cycle so as to enhance business development and ensure sustainability and customer satisfaction.

What Heads Up For Tails Can Offer You

  • A challenging, exciting, ambitious work environment where you can bring your pets along!
  • A work culture that encourages you to demonstrate ownership and take charge of your own journey and success
  • The opportunity to be a part of one of the fastest growing organizations in the pet industry
  • Access, awareness and education on quality pet care
  • Unlimited learning opportunities

Responsibilities:

  • Strategically plan and manage ecommerce and b2b logistics.
  • Direct, optimize and coordinate full order cycle
  • Performance metrics reporting and data analysis tasks to identify the issues and opportunities for process improvement.
  • Onboarding and negotiating new vendors.
  • Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
  • Arrange warehouse, catalog goods, plan routes and process shipments
  • Develop new strategies to streamline the processes and reduce the cost.
  • Resolve any arising problems or complaints
  • Supervise, coach and train warehouse workforce
  • Meet cost, productivity, accuracy and timeliness targets

Minimum Qualifications, Skills and Competencies:

  • Proven working experience as a Logistics Manager and handling import.
  • Overall experience of minimum 8-10 years.
  • Record of successful distribution and logistics management
  • Demonstrable ability to lead and manage staff
  • Proficient in standard logistics software
  • Excellent analytical, problem solving and organisational skills
  • Ability to work independently and handle multiple projects

About Us

Heads Up For Tails is a luxury pet products brand with its paw-prints across India. We design, manufacture and customize stylish, high quality and utility driven pet products to improve the quality of your pet's life and make pet ownership delightful.

We were founded with the sole aim of making the lives of all pet companions better and on the strong belief that pets are family. By offering products and services that make pets more comfortable, healthier and happier, we hope to strengthen the bond between pet and parent.

With a firm belief in safety, innovation and empathy, we create and curate a range of relevant pet products and services. We are constantly adding to our inventory of products and services to provide parents with a holistic pet care experience and hope to become rock solid partners in each family’s pet parenting journey. We have been awarded the ‘Brand of the Year’ Award two times (2017, 2019 and 2021), most recently awarded at Homburg Palace, Vienna.

Position Summary

You will be responsible for supporting multiple categories that populates, maintains the content for the Heads Up For Tails Catalog at different Marketplaces, working with various internal teams to ensure a reliable and operationally effective flow of products, and interacting directly with HUFT’s internal customers across the country to deliver to their requirements and work directly with the stakeholders to ensure the overall health of the processes is good.

What Heads Up For Tails Can Offer You

  • A challenging, exciting, ambitious work environment where you can bring your pets along!
  • A work culture that encourages you to demonstrate ownership and take charge of your own journey and success
  • The opportunity to be a part of one of the fastest growing organizations in the pet industry
  • Access, awareness and education on quality pet care
  • Unlimited learning opportunities

Responsibilities:

  • Responsible for all Catalog & Content related work for all Marketplaces.
  • Weekly basis competitor analysis for new collection, deals and pricing.
  • Coordination with Warehouse, Design & Product Team for upcoming collections and all the requirement to keep improving the catalog quality.
  • Management and maintenance of relevant Amazon & Flipkart A+ enriched content.
  • Daily management of Amazon brand store including updates.
  • Liaising with clients in fetching their catalogs and simplify them to fit into eCommerce ecosystem
  • Maintaining various productivity trackers with an aim of improving efficiency
  • Tracking metrics that allow for accurate measurement and traction towards solving a business problem

Minimum Qualifications, Skills and Competencies:

  • 2-4 years of proven experience in handling Marketplaces like Amazon & Flipkart
  • Advanced proficiency in Excel (pivot tables, v-lookup, graphs, etc.)
  • Strong presentation & communication skills
  • The ability to independently manage multiple competing demands and to constantly reprioritize
  • An extremely high sense of urgency and ability to work in a fast-paced, ever-changing environment

About Us

Heads Up For Tails is a luxury pet products brand with its paw-prints across India. We design, manufacture and customize stylish, high quality and utility driven pet products to improve the quality of your pet's life and make pet ownership delightful.

We were founded with the sole aim of making the lives of all pet companions better and on the strong belief that pets are family. By offering products and services that make pets more comfortable, healthier and happier, we hope to strengthen the bond between pet and parent.

With a firm belief in safety, innovation and empathy, we create and curate a range of relevant pet products and services. We are constantly adding to our inventory of products and services to provide parents with a holistic pet care experience and hope to become rock solid partners in each family’s pet parenting journey. We have been awarded the ‘Brand of the Year’ Award two times (2017, 2019 and 2021), most recently awarded at Homburg Palace, Vienna.

Position Summary

As the Onboarding Specialist, the person shall be responsible to increase the seller base on the company website. S/he/they will be responsible to manage end to end process for vendor/brand onboarding.

What Heads Up For Tails Can Offer You

  • A challenging, exciting, ambitious work environment where you can bring your pets along!
  • A work culture that encourages you to demonstrate ownership and take charge of your own journey and success
  • The opportunity to be a part of one of the fastest growing organizations in the pet industry
  • Access, awareness and education on quality pet care
  • Unlimited learning opportunities

Responsibilities:

  • Sole handedly manage and guide new brands for on-boarding process
  • Manage the onboarding queries for the E-commerce division.
  • Educating brands for listing their products on website.
  • Co-ordinate for the photos and content required for listing products on the site.
  • Ensure all products onboarded are live on website
  • Validating merchant/brand accounts and check if they meet our guidelines
  • Support the launches of new programs, categories, and features.

Minimum Qualifications, Skills and Competencies:

  • 2-3 years of working experience in a fast-paced, challenging environment.
  • Attention to detail and ability to work on multiple tasks.
  • Good communication skills and ability to manage relationships with external stakeholders
  • Target driven
  • Prior experience with lead generation
  • Solid knowledge of working of Microsoft Office Applications, Google products, communication channels like Teams, Slack etc

About Us

Heads Up For Tails is a luxury pet products brand with its paw-prints across India. We design, manufacture and customize stylish, high quality and utility driven pet products to improve the quality of your pet's life and make pet ownership delightful.

We were founded with the sole aim of making the lives of all pet companions better and on the strong belief that pets are family. By offering products and services that make pets more comfortable, healthier and happier, we hope to strengthen the bond between pet and parent.

With a firm belief in safety, innovation and empathy, we create and curate a range of relevant pet products and services. We are constantly adding to our inventory of products and services to provide parents with a holistic pet care experience and hope to become rock solid partners in each family’s pet parenting journey. We have been awarded the ‘Brand of the Year’ Award two times (2017, 2019 and 2021), most recently awarded at Homburg Palace, Vienna.

Through the Heads Up For Tails Foundation we aim to reconnect our world with animals so we can all find a space to co-exist peacefully. The fact of the matter is that man is inextricably linked to the natural world and together, we form the fabric of life.

Position Summary

As a Project Lead, the person shall be responsible to develop goals and objectives for HUFT Foundation and ensuring timely achievement of the same. S/he/they shall serve as a key link between HUFT Foundation and external NGOs, individual contributors, and other stakeholders.

What Heads Up For Tails Can Offer You

  • A challenging, exciting, ambitious work environment where you can bring your pets along!
  • A work culture that encourages you to demonstrate ownership and take charge of your own journey and success
  • The opportunity to be a part of one of the fastest growing organizations in the pet industry
  • Access, awareness and education on quality pet care
  • Unlimited learning opportunities

Responsibilities:

  • Develop goals and objectives for HUFT Foundation
  • Represent HUFT foundation to a variety of partners including coordination with relevant Government authorities, non-government organizations and other individual contributors
  • Attend partners and NGO meetings that may relate to project activities and ensure cross agency collaboration
  • Enlist the cooperation and assistance of NGOs where and when it is required, to ensure achievement of project objectives.
  • Involved in planning drives related to vaccination, sterilization, adoption, etc.
  • Responsible to increase awareness though various social media channels and answer queries of people as and when required.
  • Build an army of volunteers who are keen in stepping forward for various campaigns and initiatives.
  • Conduct online/offline workshops/courses to spread awareness among people.

Minimum Qualifications, Skills and Competencies:

  • 4-6years of working experience in a relative field and proven experience in stakeholder management.
  • Self-motivated and able to work as part of a team in a fast-paced environment with changing priorities.
  • Strategic, analytical and creative thinker; able to create and develop new methods for increasing awareness.
  • Goal orientated: ability to stay focused on delivering results
  • Strong interpersonal skills and the ability to work with individuals across all organizational levels required.
  • Well versed with various social media platforms
  • Proficiency in using computer software, including Word, Excel, Google products and communication channels like Teams, Hangouts, Meet, and Slack
  • Excellent verbal and written communication
  • Must love dogs!

About Us

Heads Up For Tails is a luxury pet products brand with its paw-prints across India. We design, manufacture and customize stylish, high quality and utility driven pet products to improve the quality of your pet's life and make pet ownership delightful.

We were founded with the sole aim of making the lives of all pet companions better and on the strong belief that pets are family. By offering products and services that make pets more comfortable, healthier and happier, we hope to strengthen the bond between pet and parent.

With a firm belief in safety, innovation and empathy, we create and curate a range of relevant pet products and services. We are constantly adding to our inventory of products and services to provide parents with a holistic pet care experience and hope to become rock solid partners in each family’s pet parenting journey. We have been awarded the ‘Brand of the Year’ Award two times (2017, 2019 and 2021), most recently awarded at Homburg Palace, Vienna.

Through the Heads Up For Tails Foundation we aim to reconnect our world with animals so we can all find a space to co-exist peacefully. The fact of the matter is that man is inextricably linked to the natural world and together, we form the fabric of life.

Position Summary

The role of the Project Manager is to oversee the day-to-day management, quality assurance and reporting requirements of HUFT Foundations. S/he/they will manage projects related to vaccinations, adoptions, sterilization, reflective collar drives and feeding programs. S/he/they will also be responsible for conceptualising and executing new projects to help create larger impact for the Foundation. The Project Manager will directly supervise a team of project staff and volunteers and will support the coordination of various external stakeholders.

What Heads Up For Tails Can Offer You

  • A challenging, exciting, ambitious work environment where you can bring your pets along!
  • A work culture that encourages you to demonstrate ownership and take charge of your own journey and success
  • The opportunity to be a part of one of the fastest growing organizations in the pet industry
  • Access, awareness and education on quality pet care
  • Unlimited learning opportunities

Responsibilities:

  • Oversee all project activities and the lead the team for timely achievement of project targets.
  • Assist with the selection, management and supervision of volunteers
  • Ensure that the volunteers are aware of, and have the capacity and desire to fulfill, their responsibilities and functional roles for project implementation
  • Preparation of costed work plans and submission of timely funds requests
  • Management of project staff, budgets, and implementation
  • Design a framework for managing project monitoring and evaluation
  • Ensure that project expenditure remains within budgetary line items and according to contractual agreements
  • Provide management support, supervision and direction for the implementation of the Project
  • Attend partners and NGO meetings that may relate to project activities and ensure cross agency collaboration

Minimum Qualifications, Skills and Competencies:

  • 3-5 years of working experience in a relative field and proven experience in team and stakeholder management.
  • Relevant project management experience preferably with a Non-Governmental Organization.
  • Strategic, analytical and creative thinker; with proven team leading experience
  • Goal orientated: ability to stay focused on delivering results
  • Strong communication and interpersonal skills and the ability to work with individuals across all organizational levels required.
  • Proficiency in using computer software, including Word, Excel, Google products and communication channels like Teams, Hangouts, Meet, and Slack
  • Excellent verbal and written communication
  • Must love dogs!

About Us

Heads Up For Tails is a luxury pet products brand with its paw-prints across India. We design, manufacture and customize stylish, high quality and utility driven pet products to improve the quality of your pet's life and make pet ownership delightful.

We were founded with the sole aim of making the lives of all pet companions better and on the strong belief that pets are family. By offering products and services that make pets more comfortable, healthier and happier, we hope to strengthen the bond between pet and parent.

With a firm belief in safety, innovation and empathy, we create and curate a range of relevant pet products and services. We are constantly adding to our inventory of products and services to provide parents with a holistic pet care experience and hope to become rock solid partners in each family’s pet parenting journey. We have been awarded the ‘Brand of the Year’ Award two times (2017, 2019 and 2021), most recently awarded at Homburg Palace, Vienna.

Position Summary

As the MEP Engineer, the person will be responsible to ensure that the highest quality of mechanical, electrical and plumbing construction work are in accordance with project specific cost and schedule requirements.

What Heads Up For Tails Can Offer You

  • A challenging, exciting, ambitious work environment where you can bring your pets along!
  • A work culture that encourages you to demonstrate ownership and take charge of your own journey and success
  • The opportunity to be a part of one of the fastest growing organizations in the pet industry
  • Access, awareness and education on quality pet care
  • Unlimited learning opportunities

Responsibilities:

  • S/he has to review plans and specifications according to the plan.
  • S/he has to prepare plans, details, specified and cost estimated of plumbing, heating, ventilating, HVAC, energy management and general piping system.
  • S/he has to identify problems in design, plan, manage and deliver multiple projects.
  • S/he has to plan, organize the review and evaluate the work of consultants, contractors, and others. MEP Engineer has to knowledge of MS Office, AutoCAD, and Construction Project management software.
  • Continually review the contractor’s construction schedule during the progress of the site works with regards to MEP services and report to the Project Director on the same.
  • Manage the day-to-day work of the MEP team.
  • Review the Contractor’s installation method statements.
  • Be available to undertake off-site inspections of proposed equipment and materials as may be deemed necessary by the Project Manager.

Minimum Qualifications, Skills and Competencies:

  • Mechanical or Electrical University degree in Engineering
  • Working knowledge of plans, prints, specifications and schematics associated with trade
  • 3-5 years of construction experience with working knowledge of mechanical, electrical and plumbing, construction procedures and practices
  • Possess excellent communication and organizational skills

About Us

Heads Up For Tails is a luxury pet products brand with its paw-prints across India. We design, manufacture and customize stylish, high quality and utility driven pet products to improve the quality of your pet's life and make pet ownership delightful.

We were founded with the sole aim of making the lives of all pet companions better and on the strong belief that pets are family. By offering products and services that make pets more comfortable, healthier and happier, we hope to strengthen the bond between pet and parent.

With a firm belief in safety, innovation and empathy, we create and curate a range of relevant pet products and services. We are constantly adding to our inventory of products and services to provide parents with a holistic pet care experience and hope to become rock solid partners in each family’s pet parenting journey. We have been awarded the ‘Brand of the Year’ Award two times (2017, 2019 and 2021), most recently awarded at Homburg Palace, Vienna.

Position Summary

As a Recruitment Associate you will be responsible to handle hirings as per the need basis. You will be required to hire manpower for Design, E Commerce, Customer Service, Human Resource, Finance, Content & Marketing and various other teams. You will partner closely with team leaders and will get a deep understanding of business context and get the job done. If you are passionate about people and pets, this is the perfect job for you

Responsibilities:

  • Develop a thorough understanding of the profiles for which you are searching by forming and maintaining a relationship with hiring managers
  • Perform pre-screening calls and interviews to analyze applicant's abilities and fit to company culture
  • Screen resumes and talk to candidates at the top of funnel, keep candidates engaged in the process and ensure that hiring timelines are met
  • Coordinate and see through the entire recruitment process; utilize a variety of sourcing channels to build a talent pipeline of active candidates and develop proactive sourcing strategies to engage and nurture the pipeline of passive talent
  • Act as a true partner to hiring managers on recruiting and sourcing strategies that help us hire the best talent
  • Assist in creating and maintaining a world-class candidate experience
  • Maintain recruitment data on regular basis for management perusal

Minimum Qualifications, Skills and Competencies:

  • Minimum 2 years of experience in recruitment and a great understanding of different roles in the industry
  • Stakeholder management experience in an extremely fast-paced start-up environment
  • Able to assess the candidates beyond their work profiles and engage them throughout the process
  • Seasoned recruiting leader who is able to thrive in our company culture

About Us

Heads Up For Tails is a one-stop pet products’ brand with its paw-prints across India. We design, manufacture, and customize stylish, high quality and utility driven pet products to improve the quality of your pet's life and make pet ownership delightful.

We were founded with the sole aim of making the lives of all pet companions better and on the strong belief that pets are family. By offering products and services that make pets more comfortable, healthier, and happier, we hope to strengthen the bond between pet and parent.

With a firm belief in safety, innovation, and empathy, we create and curate a range of relevant pet products and services. We are constantly adding to our inventory of products and services to provide parents with a holistic pet care experience and hope to become rock solid partners in each family’s pet parenting journey.

We have been awarded the ‘Brand of the Year’ Award three times (2017, 2019 and 2021), most recently awarded at Homburg Palace, Vienna.

Position Summary

As the Product Designer the person will be responsible to work on personalised products and be heavily involved in the product development life-cycle from end to end. S/He will be responsible to lead the design aspect and make pet-focused lifestyle products. As a member of the team, the person will provide guidance and awareness from a design viewpoint to help in our mission to ship world-class digital commerce products.

Responsibilities:

  • Managing personalised orders.
  • Lead product design from idea to creation across multiple product launches
  • Ability to lead design addressing multiple needs, customer segments and pets’ life stages.
  • Bring design thinking to pet-focused lifestyle products.
  • Bring keen attention to product innovation especially in aspects of functionality and performance in design concepts.
  • Marry understanding of both localized context (needs and constraints) and globalized context (employing design principles focusing on universal needs)
  • Leading visualization and communication of the ideas and product movements before and during the development process (mood boards, drawings, pictures, prototypes).
  • Set the process for product creation and collaborate with other team members.
  • Partner closely with product merchandisers to find solutions to design challenges.
  • Stay informed of market trends and competitive landscape in India and global markets
  • Invest time with pets. Build first-hand knowledge and intelligence.
  • Responsible for gathering and translating insights into relevant, functional, aesthetic and commercial solutions that exceed customer expectations and reflect the HUFT way.
  • Identifying and enabling stories in the product design development to be used in communication

Minimum Qualifications, Skills and Competencies:

  • At least 2-3 years’ experience working as a product designer at a consumer-focused lifestyle brand.
  • Design software Expertise- Photoshop, Illustrator, Fusion 360, SOLIDWORKS, Inventor
  • Experience working in a fast-paced retail environment.
  • Possess a product design-based education.
  • Demonstrate a great deal of passion, imagination, and creativity
  • Have interest and connect with pets and pet parents’ needs
  • Thrive on change and for acting in a dynamic workplace
  • Combine making skills with critical inquiry
  • Attention to detail and hands-on attitude when it comes to product design and creation
  • Great communication skills, have the ability to collaborate with others to deliver work and make concepts come to life
  • Organised and meticulous
  • Proven success in leading creative processes and creating a collaborative environment

What Heads Up For Tails Can Offer You:

Heads Up For Tails is the single largest organized leader in the growing pet care industry in India, a market that’s estimated to reach INR 5475 crores by 2025. With an omni-channel network of manufacturing, retail, e-commerce and distribution, Heads Up For Tails can offer you a dynamic and ambitious work environment where you can leverage your experiences and skills to solve exciting, complex problems. We offer you a culture that thrives on ownership and initiative, where people who are excited about taking the path less travelled will thrive and succeed

About Us

Heads Up For Tails is a one stop pet products’ brand with its paw-prints all across India. We design, manufacture and customize stylish, high quality and utility driven pet products to improve the quality of your pet's life and make pet ownership delightful.

We were founded with the sole aim of making the lives of all pet companions better and on the strong belief that pets are family. By offering products and services that make pets more comfortable, healthier and happier, we hope to strengthen the bond between pet and parent.

With a firm belief in safety, innovation and empathy, we create and curate a range of relevant pet products and services. We are constantly adding to our inventory of products and services to provide parents with a holistic pet care experience and hope to become rock solid partners in each family’s pet parenting journey.

We have been awarded the ‘Brand of the Year’ Award two times (2017 and 2019), most recently awarded at Homburg Palace, Vienna.

Position Summary

This position requires a creative and entrepreneurial thinker who can conceive of campaigns and communication of the brand. S/He will be responsible to create impressive and innovative ideas to develop advertising campaigns, set designs, or layout options and adapt the latest designs to the changing technology used in their industry. S/He will work closely with creative director to schedule and monitor all projects and provide detailed direction to design team.

Responsibilities:

  • Develop all creative collaterals for brands under Heads Up For Tails which includes but not limited to online advertising, in-store, social media, publications, designing all press releases, campaign PR look books, advertisements, releases
  • Design and oversee all brand collaterals, Lead Digital Creative, update all sites with new creatives
  • Conceive campaigns for the brand which include product launches, season launches, brand stories, CSR initiatives, etc. The campaigns are to be disseminated through a 360-degree approach across all brand touchpoints. This involves integrating customer experiences through online, in-store, offline, PR, and advertising.
  • Organize, direct, and motivate other artists. They need to articulate their visions to artists and oversee the work as it progresses.
  • Coordinate with marketing, digital and visual merchandising team to develop creative strategies
  • Work with merchandising and design teams to deliver trend-driven product lines.
  • Creative direction for campaign shoots
  • Work with stylists, photographers, photo studios, etc to develop all brand-related images
  • Develop templates for all departments including visual merchandising & digital.

Minimum Qualifications, Skills and Competencies:

  • Design software Expertise- Excellent knowledge of design software – Photoshop, Illustrator, InDesign, After Effects, Premiere Pro
  • Should have a strong understanding of digital mediums, visual aesthetics of digital platforms.
  • Prior experience in Art Direction in publishing, advertising, or related industry mandatory
  • 6+ years’ relevant experience
  • Bachelor’s degree in an art or design subject
  • Preferred fields including fashion, lifestyle publication, advertising, graphic design company, or similar.
  • Prior team leading experience & liaising with various departments.

What Heads Up For Tails Can Offer You:

Heads Up For Tails is the single largest organized leader in the growing pet care industry in India, a market that’s estimated to reach INR 5475 crores by 2025. With an omni-channel network of manufacturing, retail, e-commerce and distribution, Heads Up For Tails can offer you a dynamic and ambitious work environment where you can leverage your experiences and skills to solve exciting, complex problems. We offer you a culture that thrives on ownership and initiative, where people who are excited about taking the path less travelled will thrive and succeed

About Us

Heads Up For Tails is a one-stop pet products’ brand with its paw-prints across India. We design, manufacture, and customize stylish, high quality and utility driven pet products to improve the quality of your pet's life and make pet ownership delightful.

We were founded with the sole aim of making the lives of all pet companions better and on the strong belief that pets are family. By offering products and services that make pets more comfortable, healthier, and happier, we hope to strengthen the bond between pet and parent.

With a firm belief in safety, innovation, and empathy, we create and curate a range of relevant pet products and services. We are constantly adding to our inventory of products and services to provide parents with a holistic pet care experience and hope to become rock solid partners in each family’s pet parenting journey.

We have been awarded the ‘Brand of the Year’ Award three times (2017, 2019 and 2021), most recently awarded at Homburg Palace, Vienna.

Position Summary

This position will be responsible to create slogans, taglines and other advertising messages. S/He will be responsible to deliver content for marketing measures of all kinds and play a crucial role in the success of a marketing campaign. The person should be creative, innovative and able to easily adapt to rapid changes in consumer preferences.

Responsibilities

  • The person will be responsible to create the original promotional content that creates the most impact using the least number of words to a targeted audience.
  • Design content in a concise and memorable manner.
  • Collaborate with our Ecommerce and Marketing team to create: Advertisements, Blogs, Social Media Content, Video Content, Scripts
  • Engage our target audience, deliver great user experience and assist with marketing communication campaigns.
  • Collaborate with designers and fellow copywriters
  • Proofreads and edits own work and creatives for grammar, style and content accuracy before they are sent to the client for approval
  • Multi-tasks effortlessly, juggling several projects across various business categories
  • Makes quick, timely decision to meet project deadlines
  • Assists in website, brochure and presentation content as and when required
  • Keeps updated on social media and pop culture trends

Minimum Qualifications, Skills and Competencies

  • 3+ years of short-form copywriting for an ad agency/fast paced work environment
  • Exceptional creative and conceptual writing talent, as demonstrated by a portfolio
  • Ability to distill, transform and repurpose.
  • Ability to make a choice of what to keep, and what to edit out, enters the picture and clarifies it for the reader.
  • Speaks and writes in a clear, concise manner
  • Microsoft Windows and Google Suite proficiency (Word/Excel/PowerPoint) or (Google Docs, Google Slides/Google Sheets)
  • Animal lover is a plus!

What Heads Up For Tails Can Offer You:

Heads Up For Tails is the single largest organized leader in the growing pet care industry in India, a market that’s estimated to reach INR 5475 crores by 2025. With an omni-channel network of manufacturing, retail, e-commerce and distribution, Heads Up For Tails can offer you a dynamic and ambitious work environment where you can leverage your experiences and skills to solve exciting, complex problems. We offer you a culture that thrives on ownership and initiative, where people who are excited about taking the path less travelled will thrive and succeed

About Us

Heads Up For Tails is a one-stop pet products’ brand with its paw-prints across India. We design, manufacture, and customize stylish, high quality and utility driven pet products to improve the quality of your pet's life and make pet ownership delightful.

We were founded with the sole aim of making the lives of all pet companions better and on the strong belief that pets are family. By offering products and services that make pets more comfortable, healthier, and happier, we hope to strengthen the bond between pet and parent.

With a firm belief in safety, innovation, and empathy, we create and curate a range of relevant pet products and services. We are constantly adding to our inventory of products and services to provide parents with a holistic pet care experience and hope to become rock solid partners in each family’s pet parenting journey.

We have been awarded the ‘Brand of the Year’ Award three times (2017, 2019 and 2021), most recently awarded at Homburg Palace, Vienna.

Position Summary

As a Graphic Designer, the person would be responsible to conceptualize the design and create illustrations, pieces in order to increate brand visibility in the market. H/She should have in-depth knowledge of graphic design, styles and layout techniques. H/She should have experience executing marketing projects from conception to production, including websites, brochures and product packaging.

Responsibilities

  • Design original pieces, including illustrations and infographics
  • Refine images, fonts and layouts using graphic design software
  • Apply typography techniques
  • Generate ideas to portray concepts and advertise products/services
  • Increase user friendliness in digital products
  • Maintain brand consistency throughout all our marketing projects
  • Liaise with marketing and design teams to ensure deadlines are met
  • Stay up to date with industry developments and tools

Minimum Qualifications, Skills and Competencies

  • 3+ years of work experience as a Graphic Designer
  • Portfolio of completed design projects
  • Hands-on experience with image editing software, like Photoshop and Adobe Illustrator
  • Proficient in design software
  • Strong aesthetic skills with the ability to combine various colours, fonts and layouts
  • Attention to visual details
  • Ability to meet deadlines and collaborate with a team
  • Graduate from NIFT, NID or top design school
  • Excellent communication skills
  • Being a pet lover or a pet parent is a big plus!

What Heads Up For Tails Can Offer You:

Heads Up For Tails is the single largest organized leader in the growing pet care industry in India, a market that’s estimated to reach INR 5475 crores by 2025. With an omni-channel network of manufacturing, retail, e-commerce and distribution, Heads Up For Tails can offer you a dynamic and ambitious work environment where you can leverage your experiences and skills to solve exciting, complex problems. We offer you a culture that thrives on ownership and initiative, where people who are excited about taking the path less travelled will thrive and succeed

About Us

Heads Up For Tails is a one-stop pet products’ brand with its paw-prints across India. We design, manufacture, and customize stylish, high quality and utility driven pet products to improve the quality of your pet's life and make pet ownership delightful.

We were founded with the sole aim of making the lives of all pet companions better and on the strong belief that pets are family. By offering products and services that make pets more comfortable, healthier, and happier, we hope to strengthen the bond between pet and parent.

With a firm belief in safety, innovation, and empathy, we create and curate a range of relevant pet products and services. We are constantly adding to our inventory of products and services to provide parents with a holistic pet care experience and hope to become rock solid partners in each family’s pet parenting journey.

We have been awarded the ‘Brand of the Year’ Award three times (2017, 2019 and 2021), most recently awarded at Homburg Palace, Vienna.

Position Summary

The Community Lead will be responsible for the effective communication of a brand on social media networks. H/She will act as a front-line contact for customers and as an intermediary between the company and its customers. H/She will play a crucial role in the implementation of the company's digital marketing decisions and build organization’s image in the market. H/She will be in contact with the marketing head regarding social media strategy and also be in touch with the technical and sales team for effective handling of customer issues.

Responsibilities

  • Understand the workings of our ambassador platform
  • Come up with fresh, creative, engaging missions for our ambassadors to engage with on a regular basis
  • Interact regularly with the ambassadors via the platform and tend to solve each query within 24 hours
  • Devise methods/create campaigns to increase the size of the community
  • Understand the brand voice + values and use the same to interact with the ambassadors (directly or via set missions)
  • Stay up to date with ongoing marketing campaigns to be able to leverage for promotional activities
  • Set monthly targets for revenue, sales, no. of ambassadors onboarded etc. and create monthly reports to track performance.

Minimum Qualifications, Skills and Competencies

  • 2+ years’ experience in growing a brand's social media presence or in building successful online communities
  • Good understanding/knowledge of all aspects of community engagement
  • Passionate about taking complete ownership of their work
  • Excellent communication and problem-solving skills
  • Ability to come up with and implement strong creative ideas ● Quick thinker and enthusiastic learner

What Heads Up For Tails Can Offer You:

Heads Up For Tails is the single largest organized leader in the growing pet care industry in India, a market that’s estimated to reach INR 5475 crores by 2025. With an omni-channel network of manufacturing, retail, e-commerce and distribution, Heads Up For Tails can offer you a dynamic and ambitious work environment where you can leverage your experiences and skills to solve exciting, complex problems. We offer you a culture that thrives on ownership and initiative, where people who are excited about taking the path less travelled will thrive and succeed

About Us

Heads Up For Tails is a one-stop pet products’ brand with its paw-prints across India. We design, manufacture, and customize stylish, high quality and utility driven pet products to improve the quality of your pet's life and make pet ownership delightful.

We were founded with the sole aim of making the lives of all pet companions better and on the strong belief that pets are family. By offering products and services that make pets more comfortable, healthier, and happier, we hope to strengthen the bond between pet and parent.

With a firm belief in safety, innovation, and empathy, we create and curate a range of relevant pet products and services. We are constantly adding to our inventory of products and services to provide parents with a holistic pet care experience and hope to become rock solid partners in each family’s pet parenting journey.

We have been awarded the ‘Brand of the Year’ Award three times (2017, 2019 and 2021), most recently awarded at Homburg Palace, Vienna.

Position Summary

As a Recruitment Associate you will be responsible to handle hirings as per the need basis. You will be required to hire manpower for Design, E Commerce, Customer Service, Human Resource, Finance, Content & Marketing and various other teams. You will partner closely with team leaders and will get a deep understanding of business context and get the job done. If you are passionate about people and pets, this is the perfect job for you

Responsibilities

  • Develop a thorough understanding of the profiles for which you are searching by forming and maintaining a relationship with hiring managers
  • Perform pre-screening calls and interviews to analyze applicants abilities and fit to company culture
  • Screen resumes and talk to candidates at the top of funnel, keep candidates engaged in the process and ensure that hiring timelines are met
  • Coordinate and see through the entire recruitment process; utilize a variety of sourcing channels to build a talent pipeline of active candidates and develop proactive sourcing strategies to engage and nurture the pipeline of passive talent
  • Act as a true partner to hiring managers on recruiting and sourcing strategies that help us hire the best talent
  • Assist in creating and maintaining a world-class candidate experience
  • Maintain recruitment data on regular basis for management perusal

Minimum Qualifications, Skills and Competencies

  • Minimum 1 year of experience in recruitment and a great understanding of different roles in the industry
  • Stakeholder management experience in an extremely fast-paced start-up environment
  • Able to assess the candidates beyond their work profiles and engage them throughout the process
  • Seasoned recruiting leader who is able to thrive in our company culture

What Heads Up For Tails Can Offer You:

Heads Up For Tails is the single largest organized leader in the growing pet care industry in India, a market that’s estimated to reach INR 5475 crores by 2025. With an omni-channel network of manufacturing, retail, e-commerce and distribution, Heads Up For Tails can offer you a dynamic and ambitious work environment where you can leverage your experiences and skills to solve exciting, complex problems. We offer you a culture that thrives on ownership and initiative, where people who are excited about taking the path less travelled will thrive and succeed

About Us

Heads Up For Tails is a one-stop pet products’ brand with its paw-prints across India. We design, manufacture, and customize stylish, high quality and utility driven pet products to improve the quality of your pet's life and make pet ownership delightful.

We were founded with the sole aim of making the lives of all pet companions better and on the strong belief that pets are family. By offering products and services that make pets more comfortable, healthier, and happier, we hope to strengthen the bond between pet and parent.

With a firm belief in safety, innovation, and empathy, we create and curate a range of relevant pet products and services. We are constantly adding to our inventory of products and services to provide parents with a holistic pet care experience and hope to become rock solid partners in each family’s pet parenting journey.

We have been awarded the ‘Brand of the Year’ Award three times (2017, 2019 and 2021), most recently awarded at Homburg Palace, Vienna.

Position Summary

Looking for a professional who is curious and creative in keeping up with the ever-changing digital landscape and has a good command over content/storytelling. S/he will be responsible for building and executing online marketing strategy through competitive research, platform determination, benchmarking, messaging and audience identification. An animal lover, S/he will also play a critical role in outlining and executing an ongoing strategy for audience engagement on our all social media platforms.

Responsibilities

  • Responsible to work on Facebook social media handle and increase the brand awareness in market
  • Continuously innovate to drive engagement activities and increase social media traffic
  • Creating Quality and Unique Content for Social Media Captions
  • Interaction Participation in Group Activities
  • Responsible for all the planning on Social Media Activities and Growth.
  • Working closely with the design & social media team to get the work done on time
  • Track, measure, and analyse all initiatives to report on social media ROI.

Minimum Qualifications, Skills and Competencies

  • 2-6 years of extensive experience with Facebook marketing
  • Demonstrated skill in social media strategy for a premium D2C brand
  • Excellent spoken and written communication skills
  • Ability to churn engaging ideas that are relevant and feasible
  • Identify, measure & drive business impact from campaigns
  • Able to build strong partnerships with stakeholders internally & externally.

What Heads Up For Tails Can Offer You:

Heads Up For Tails is the single largest organized leader in the growing pet care industry in India, a market that’s estimated to reach INR 5475 crores by 2025. With an omni-channel network of manufacturing, retail, e-commerce and distribution, Heads Up For Tails can offer you a dynamic and ambitious work environment where you can leverage your experiences and skills to solve exciting, complex problems. We offer you a culture that thrives on ownership and initiative, where people who are excited about taking the path less travelled will thrive and succeed

About Us

Heads Up For Tails is a one-stop pet products’ brand with its paw-prints across India. We design, manufacture, and customize stylish, high quality and utility driven pet products to improve the quality of your pet's life and make pet ownership delightful.

We were founded with the sole aim of making the lives of all pet companions better and on the strong belief that pets are family. By offering products and services that make pets more comfortable, healthier, and happier, we hope to strengthen the bond between pet and parent.

With a firm belief in safety, innovation, and empathy, we create and curate a range of relevant pet products and services. We are constantly adding to our inventory of products and services to provide parents with a holistic pet care experience and hope to become rock solid partners in each family’s pet parenting journey.

We have been awarded the ‘Brand of the Year’ Award three times (2017, 2019 and 2021), most recently awarded at Homburg Palace, Vienna.

Position Summary

Store Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about your products and recommend the right solutions. S/he should also be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales Associate, s/he should stay up-to-date with product features and maintain our store’s visual appearance in high standards.

Ultimately, the duties of a Store Associate is to achieve excellent customer service, while consistently meeting the store’s sales goals.

Responsibilities

  • Ensure high levels of customer satisfaction through excellent sales service
  • Maintain outstanding store condition and visual merchandising standards
  • Maintain a fully stocked store
  • Ascertain customers’ needs and wants
  • Recommend and display items that match customer needs
  • Welcome and greet customers
  • Manage point-of-sale processes
  • Actively involved in the receiving of new shipments and checking inventory • Keep up to date with product information
  • Accurately describe product features and benefits
  • Follow all companies’ policies and procedures

Minimum Qualifications, Skills and Competencies

  • Proven working experience in retail sales
  • Basic understanding of sales principles and customer service practices
  • Excellent Communication Skills
  • Customer service focused
  • Animal Lover Preferred

What Heads Up For Tails Can Offer You:

Heads Up For Tails is the single largest organized leader in the growing pet care industry in India, a market that’s estimated to reach INR 5475 crores by 2025. With an omni-channel network of manufacturing, retail, e-commerce and distribution, Heads Up For Tails can offer you a dynamic and ambitious work environment where you can leverage your experiences and skills to solve exciting, complex problems. We offer you a culture that thrives on ownership and initiative, where people who are excited about taking the path less travelled will thrive and succeed.

About Us

Heads Up For Tails is a one-stop pet products’ brand with its paw-prints across India. We design, manufacture, and customize stylish, high quality and utility driven pet products to improve the quality of your pet's life and make pet ownership delightful.

We were founded with the sole aim of making the lives of all pet companions better and on the strong belief that pets are family. By offering products and services that make pets more comfortable, healthier, and happier, we hope to strengthen the bond between pet and parent.

With a firm belief in safety, innovation, and empathy, we create and curate a range of relevant pet products and services. We are constantly adding to our inventory of products and services to provide parents with a holistic pet care experience and hope to become rock solid partners in each family’s pet parenting journey.

We have been awarded the ‘Brand of the Year’ Award three times (2017, 2019 and 2021), most recently awarded at Homburg Palace, Vienna.

Position Summary

The Social Media Manager will be responsible for building and executing social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification. An animal lover, s/he will also responsible for expanding the company’s social media presence into new social media platforms, plus increase presence on existing platforms. S/he will also play a critical role in outlining and executing an ongoing strategy for audience engagement on our all-social media platforms.

Responsibilities

  • Creating marketing and social media campaigns and strategies, including budget planning, content ideation, and implementation schedules.
  • Building and executing social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification.
  • Growing and expanding company social media presence into new social media platforms, plus increases presence on existing platforms including Facebook, and Instagram.
  • Creating editorial calendars and syndication schedules.
  • Continuously improving by capturing and analysing the appropriate social data/metrics, insights and best practices, and then acting on the information.
  • Collaborating with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions.
  • Collecting customer data and analysing interactions and visits, plus using this information to create comprehensive reports and improve future marketing strategies and campaigns.
  • Reporting progress to the Senior Marketing Manager and the Creative Director.
  • Creating and distributing engaging written or graphic content in the form of e- newsletters, web page and blog content, or social media messages.
  • Brand positioning & promotion using social media platform.

Minimum Qualifications, Skills and Competencies

  • 5+ years of relevant experience in a digital marketing agency.
  • Excellent communication skills, both written and verbal.
  • Team player with a positive 'can-do' attitude.
  • Ability to multi-task and meet simultaneous tight deadlines with a high turnaround time.
  • Has the ability to thrive in a challenging environment where priorities often change.
  • Highly organised with excellent attention to detail.
  • Knowledge of the Retail/Manufacturing/Trading industry

What Heads Up For Tails Can Offer You:

Heads Up For Tails is the single largest organized leader in the growing pet care industry in India, a market that’s estimated to reach INR 5475 crores by 2025. With an omni-channel network of manufacturing, retail, e-commerce and distribution, Heads Up For Tails can offer you a dynamic and ambitious work environment where you can leverage your experiences and skills to solve exciting, complex problems. We offer you a culture that thrives on ownership and initiative, where people who are excited about taking the path less travelled will thrive and succeed.

About Us

Heads Up For Tails is a one-stop pet products’ brand with its paw-prints across India. We design, manufacture, and customize stylish, high quality and utility driven pet products to improve the quality of your pet's life and make pet ownership delightful.

We were founded with the sole aim of making the lives of all pet companions better and on the strong belief that pets are family. By offering products and services that make pets more comfortable, healthier, and happier, we hope to strengthen the bond between pet and parent.

With a firm belief in safety, innovation, and empathy, we create and curate a range of relevant pet products and services. We are constantly adding to our inventory of products and services to provide parents with a holistic pet care experience and hope to become rock solid partners in each family’s pet parenting journey.

We have been awarded the ‘Brand of the Year’ Award three times (2017, 2019 and 2021), most recently awarded at Homburg Palace, Vienna.

Position Summary

The Senior Store Associate is responsible for all activities at the store in the absence of the assistant manager or store manager. His/her job description entails ensuring maximum sales by the store as well as excellent customer service in helping customers locate, select, and purchase products. S/he serves as the company brand representative, upholding highest standards in carrying out daily functions. The Senior Store Associate’s role involves providing exceptional customer care and achieving sales goals to ensure the store’s objectives to meet sales and profits. S/he is expected to take on higher responsibilities that may be assigned by the manager or assistant manager within the store.

Senior Store Associate’s role may also include generating sales to surpass personal sales goals, as well as effectively promoting the company’s programs. The associate should also be able to give effective sales presentations and build rewarding relationships with customers. The duties of the senior store associate also involve promoting customer loyalty and giving each customer the best service, they have ever got. The work description also involves ensuring the security of the store.

Responsibilities

  • Ensure high levels of customer satisfaction through excellent sales service
  • Maintain outstanding store condition and visual merchandising standards
  • Maintain a fully stocked store
  • Ascertain customers’ needs and wants
  • Recommend and display items that match customer needs
  • Welcome and greet customers
  • Manage point-of-sale processes
  • Actively involved in the receiving of new shipments and checking inventory
  • Keep up to date with product information
  • Accurately describe product features and benefits
  • Follow all companies’ policies and procedures

Minimum Qualifications, Skills and Competencies

  • Proven working experience in retail sales
  • Basic understanding of sales principles and customer service practices
  • Excellent Communication Skills
  • Customer service focused
  • Animal Lover Preferred

What Heads Up For Tails Can Offer You:

Heads Up For Tails is the single largest organized leader in the growing pet care industry in India, a market that’s estimated to reach INR 5475 crores by 2025. With an omni-channel network of manufacturing, retail, e-commerce and distribution, Heads Up For Tails can offer you a dynamic and ambitious work environment where you can leverage your experiences and skills to solve exciting, complex problems. We offer you a culture that thrives on ownership and initiative, where people who are excited about taking the path less travelled will thrive and succeed.

About Us

Heads Up For Tails is a one-stop pet products’ brand with its paw-prints across India. We design, manufacture, and customize stylish, high quality and utility driven pet products to improve the quality of your pet's life and make pet ownership delightful.

We were founded with the sole aim of making the lives of all pet companions better and on the strong belief that pets are family. By offering products and services that make pets more comfortable, healthier, and happier, we hope to strengthen the bond between pet and parent.

With a firm belief in safety, innovation, and empathy, we create and curate a range of relevant pet products and services. We are constantly adding to our inventory of products and services to provide parents with a holistic pet care experience and hope to become rock solid partners in each family’s pet parenting journey.

We have been awarded the ‘Brand of the Year’ Award three times (2017, 2019 and 2021), most recently awarded at Homburg Palace, Vienna.

Position Summary

As an Assistant Store Manager, S/he will be responsible for carrying out that goal through positive and effective communication with customers as well as efficient operation of the store. You will provide the Store Manager with the help he or she requires to keep the shop in top running order, from ordering inventory and processing sales to generating cash reports and responding to customer concerns and complaints. We are looking for a friendly and ambitious professional who wants to make an impact in the retail industry.

Responsibilities

  • Achieving financial objectives by preparing an annual budget, scheduling expenditures, analysing variances, initiating corrective actions.
  • Identifying current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
  • Ensuring availability of merchandise and services
  • Formulating pricing policies by reviewing merchandising activities, determining additional needed sales promotion, authorizing clearance sales, studying trends.
  • Implementing security systems and measures.
  • Ensuring the safety and cleanliness of the store
  • Maintaining the stability and reputation of the store by complying with legal requirements.
  • Determining marketing strategy changes by reviewing operating and financial statements and departmental sales records.
  • Maintaining operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
  • Contributing to team effort by accomplishing related results as needed.
  • Ensuring high levels of customer satisfaction through excellent sales service
  • Maintaining outstanding store condition and visual merchandising standards
  • Maintaining a fully stocked store
  • Ascertaining customers’ needs and wants
  • Training & mentoring the new hires

Minimum Qualifications, Skills and Competencies

  • 3-6 years of relevant experience
  • Bachelor’s/Master’s degree in the relevant field
  • Excellent communication skills (verbal & written)
  • Proven working experience in retail sales
  • Customer service focused
  • Animal Lover Preferred

What Heads Up For Tails Can Offer You:

Heads Up For Tails is the single largest organized leader in the growing pet care industry in India, a market that’s estimated to reach INR 5475 crores by 2025. With an omni-channel network of manufacturing, retail, e-commerce and distribution, Heads Up For Tails can offer you a dynamic and ambitious work environment where you can leverage your experiences and skills to solve exciting, complex problems. We offer you a culture that thrives on ownership and initiative, where people who are excited about taking the path less travelled will thrive and succeed.

About Us

Heads Up For Tails is a one-stop pet products’ brand with its paw-prints across India. We design, manufacture, and customize stylish, high quality and utility driven pet products to improve the quality of your pet's life and make pet ownership delightful.

We were founded with the sole aim of making the lives of all pet companions better and on the strong belief that pets are family. By offering products and services that make pets more comfortable, healthier, and happier, we hope to strengthen the bond between pet and parent.

With a firm belief in safety, innovation, and empathy, we create and curate a range of relevant pet products and services. We are constantly adding to our inventory of products and services to provide parents with a holistic pet care experience and hope to become rock solid partners in each family’s pet parenting journey.

We have been awarded the ‘Brand of the Year’ Award three times (2017, 2019 and 2021), most recently awarded at Homburg Palace, Vienna.

Position Summary

Facilities Manager will be responsible for the operation and maintenance of building systems and services. As a facilities manager, He/she will be responsible for the management of services and processes that support the core business of an organisation. He/she will ensure that best practices are followed for maximum efficiency and that the most suitable working environment is attained for its employees and their activities.

This is a diverse field with a range of responsibilities, which are dependent on the structure and size of the organisation. The person will be involved in both strategic planning and day-to-day operations, particularly in relation to buildings and premises.

Responsibilities

  • Overseeing and agreeing contracts and providers for services including security, parking, cleaning, catering, technology and so on.
  • Planning and coordinating all installations and refurbishments
  • Managing the upkeep of equipment and supplies to meet health and safety standards
  • Looking After the warehouse and store facilities & Operations
  • Creating plans for replacements and repairs
  • Developing and managing vendor contracts
  • Plan best allocation and utilisation of space and resources for new buildings, or re-organising of current premises

Minimum Qualifications, Skills and Competencies

  • Proven experience as a facilities manager or relevant position
  • Well-versed in technical/engineering operations and facilities management best practices • Good analytical/critical thinking
  • Should be able to take responsibility
  • 3+ years in facilities management.
  • Project management skills and good organizational skills.
  • Multitasking ability.
  • Excellent written and verbal communication.
  • Exceptional interpersonal skills.
  • Good time management.

What Heads Up For Tails Can Offer You:

Heads Up For Tails is the single largest organized leader in the growing pet care industry in India, a market that’s estimated to reach INR 5475 crores by 2025. With an omni-channel network of manufacturing, retail, e-commerce and distribution, Heads Up For Tails can offer you a dynamic and ambitious work environment where you can leverage your experiences and skills to solve exciting, complex problems. We offer you a culture that thrives on ownership and initiative, where people who are excited about taking the path less travelled will thrive and succeed.

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FAQs

Do we sell pets?

No, we do not sell pets, we only sell products that pets need.

Delivery timeline

Once an order is placed, it will be dispatched in 1-2 working days. After shipping, delivery will take 2-5 business days.

Deliveries within Delhi NCR will be done within 48 hours from the date of order.

Personalised Orders may take 10-15 days for delivery.

You will also receive an email and SMS with tracking details to track your package.

Note: Orders can also be tracked through this chatbot (Main Menu).

Exchange & Return Policy

Exchange is allowed only on certain items (within 7 days) Please refer to the following link:

https://headsupfortails.com/pages/faqs

What size would fit my pet?

Please refer to the size chart provided on the product details page for product specific sizing. For further queries, please contact Customer Service.

What are the modes of payment we accept?

Credit Cards (Domestic & International), Cash on Delivery, Debit Cards, UPI and NetBanking.

Do we customize?

Yes, we do customise according to your pet’s needs. We can have beds, bowls, name tags, collars, leashes, toys, and almost anything else specially designed to suit your pet.

Talk to Customer Service