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Why Subscribe?

Why Subscribe?

Running low on pet food and ordering it at the last minute? Again? Hit the ‘Subscribe’ button to take this off your To-Do list! We’ll deliver your pet’s preferred food every month like clockwork so you never have to worry about an empty food bowl again! Subscribers also benefit from a reduced rate.

How it works?

SHOP FOR CATS

DRY FOOD
WET FOOD
LITTER

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MORE OPTIONS TO CHOOSE FROM

SHOP FOR CATS

DRY FOOD
WET FOOD
LITTER

View All

MORE OPTIONS TO CHOOSE FROM

Questions ? Look here.

Frequently Asked Questions

How are payments debited every month for subscriptions?
Payments will be auto-billed monthly on your saved credit card or debit card. For instance, if you purchase on the 4th of the month, in the 3-months plan, there will be a payment deduction every 4th of the month
How will I be informed of my renewal?
• An email reminder with the product details will be sent 2-3 days in advance of the order date in each month.

• Payment will be automated & deducted 1-day prior to shipment. You will receive a payment confirmation email accordingly.
Can I cancel my subscription?
Cancellations are possible up to 7-days prior to renewal date:
In the event of cancellation:

• Month Plan: discount slab will shift to 3-month rate if cancellation occurs anytime between 3-months & plan end date and 0% if cancelled within the first 3-months of start date

• Month Plan: discount slab will shift to 0% if cancelled prior to end date

• The difference in discount slabs will be charged as a cancellation fee

Thanks for subscribing!

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FAQs

Do we sell pets?

No, we do not sell pets, we only sell products that pets need.

Delivery timeline

Once an order is placed, it will be dispatched in 1-2 working days. After shipping, delivery will take 2-5 business days.

Deliveries within Delhi NCR will be done within 48 hours from the date of order.

Personalised Orders may take 10-15 days for delivery.

You will also receive an email and SMS with tracking details to track your package.

Note: Orders can also be tracked through this chatbot (Main Menu).

Exchange & Return Policy

Exchange is allowed only on certain items (within 7 days) Please refer to the following link:

https://headsupfortails.com/pages/faqs

What size would fit my pet?

Please refer to the size chart provided on the product details page for product specific sizing. For further queries, please contact Customer Service.

What are the modes of payment we accept?

Credit Cards (Domestic & International), Cash on Delivery, Debit Cards, UPI and NetBanking.

Do we customize?

Yes, we do customise according to your pet’s needs. We can have beds, bowls, name tags, collars, leashes, toys, and almost anything else specially designed to suit your pet.

Talk to Customer Service