Subscriptions - Dog and Cat Products

FAQs

Payments will be auto-billed monthly on your saved credit card. For instance, if you purchase on the 4th of the month, in the 3-months plan, there will be a payment deduction every 4th of the month

Shipping & Payment Details:

  • Product dispatch within 48 hours of purchase
  • A WhatsApp and email reminder with the product details will be sent 2-3 days in advance of the order date in each month.
  • Payment will be automated & deducted 1-day prior to shipment. You will receive a payment confirmation email accordingly.

Cancellation policy:

Cancellations possible up to 7-days prior to shipment date

In the event of cancellation:

  • Six-Month Plan: discount slab will shift to 3-month rate if cancellation occurs anytime between 3-months & plan end date and 0% if cancelled within the first 3-months of start date
  • Three-Month Plan: discount slab will shift to 0% if cancelled prior to end date

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